Partner Development Account Manager (remote)
Tallahassee, FL - USA
Job Summary
Integrity a leading provider of life and health insurance distribution wealth management and retirement planning solutions has welcomed Stride into the Integrity family.
Stride is the first portable benefits platform designed for the over 72 million American independent workers without employer-based benefits. Stride works with over 130 companies to deliver portable benefit contribution programs and deliver access to insurance financial savings and tax and expense tracking tools. Stride has helped 4.4 million people save over $8 billion on insurance premiums and taxes.
Stride partners with over 100 leading companies like Uber Amazon DoorDash and Instacart to provide their independent workers with access to our benefits platform. The company is backed by $96 million in capital from Venrock New Enterprise Associates Fidelitys F-Prime Capital Partners Mastercard Allstate and King River.
We are seeking a Partner Development Account Manager! The position will be fully remote!
The Partner Development Account Manager helps drive the growth and long-term health of Strides partner ecosystem. This role owns the day-to-day success of a high-volume portfolio of small and mid-size partners helping them launch successfully grow their programs and maximize the value of their partnership with Stride. Beyond partner management this role serves as key support to the Partner Development teambringing together partner insights performance data and cross-functional collaboration to improve decision-making and help Stride scale a best-in-class partner experience. Ideal candidates enjoy balancing client-facing relationship management with analytical thinking operational execution and continuous process improvement.
Responsibilities of the role include but are not limited to:
- Partner Portfolio Management
- Owning and managing a high-volume portfolio of small and mid-size partners serving as their trusted advisor and primary point of contact throughout the partner lifecycle.
- Advising partners on enrollment engagement and communication strategies that drive growth improve outcomes and maximize program performance.
- Onboarding & Implementation
- Managing partner onboarding and implementation ensuring new partners are configured launched and positioned for long-term success while continuously improving the onboarding experience.
- Performance Tracking & Insights
- Tracking partner performance feedback and portfolio trends surfacing insights to the partner development team that inform partner strategy product improvements and internal decision-making.
- Partner Engagement
- Executing partner engagement initiativesincluding communication cadences product education business reviews and co-marketing opportunitiesto strengthen relationships and drive partner success.
- Cross-Functional Collaboration
- Partnering cross-functionally with Marketing Product Sales Operations and other internal teams to coordinate launches resolve partner needs and improve the overall partner experience.
- Process & Documentation
- Contributing to scalable processes documentation and playbooks that enable the Partner Development function to grow efficiently while maintaining a high-quality partner experience.
Experience & Qualifications:
We recognize that underrepresented groups such as women and BIPOC individuals are historically less likely to apply to a role if they dont meet 100% of the listed qualifications. We encourage you to apply if you meet a majority of the qualifications and this role is aligned with your career trajectory.
When reviewing your resume well be looking for:
- Experience managing partner relationships and portfolios at a management level typically reflecting 4 years of experience in partner success partner development customer success account management or another client-facing role with a track record of driving strong business outcomes.
- Experience working with performance reporting data analysis or operational processes to support customer or business decision-making.
- Experience collaborating cross-functionally with teams such as Marketing Sales Product or Operations.
- Strong analytical mindset with the ability to interpret performance metrics identify trends and translate data into actionable recommendations.
Well prioritize resumes and experiences that include:
- Health tech digital health benefits or another highly regulated industry.
- Familiarity with ACA Marketplace employee benefits Medicare or healthcare enrollment programs.
- Experience using HubSpot Tableau Amplitude or similar CRM and analytics platforms.
If we have an opportunity to engage you in your interview process well look to assess that you are:
- Customer and partner obsessed with a genuine commitment to delivering exceptional partner experiences.
- Curious proactive and solutions-orientedbringing recommendations not just problems.
- Comfortable navigating ambiguity and thriving in a fast-moving evolving environment.
- Able to build trusted consultative relationships with external partners.
- Self-directed and accountable with the ability to operate independently while knowing when to escalate.
- A strong communicator both verbally and in writing able to tailor messaging to external partners and internal stakeholders
- Highly organized with strong project management instincts and the ability to manage multiple partners and priorities simultaneously
About Integrity
Integrity is one of the nations leading independent distributors of life health and wealth insurance products. With a strong insurtech focus we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life health and wealth so they can prepare for the good days ahead.
Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why Because we put our people first! At Integrity you can start a new career path at company youll love and well love you back. Were proud of the work we do and the culture weve built where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package including benefits that make work more fun and give you and your family peace of mind.
Headquartered in Dallas Texas Integrity is committed to meeting Americans wherever they are in person over the phone or online. Integritys employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information visit .
Integrity LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex gender identity national origin disability veteran status or any other characteristic protected by federal state or local addition Integrity LLC will provide reasonable accommodations for qualified individuals with disabilities.
Required Experience:
IC
About Company
Integrity is a one-of-a-kind insurtech company, using data, technology and a human touch to deliver a better insurance experience.