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Participant Enrollment Specialist

Mains'l


Job Location:

Brooklyn Park, MN - USA

Monthly Salary: Not provided by the employer
Posted: 1 July 2026 (30+ days ago)
Application Deadline: 28 September 2026
Vacancies: 1 Vacancy

Job Summary

Mainsl Services is seeking a Participant Enrollment Specialist to join our Financial Management Services (FMS) Team. The Participant Enrollment Specialist will guide individuals and their teams through the intake and enrollment process for Minnesotas FMS programs. As a key resource for participants youll play a vital role in supporting their transition into self-directed services and ensuring they understand program requirements and processes.

Why Mainsl Services

At Mainsl were not just committed to servicewere committed to our people. Weve been named a Top Workplace in Minnesota and a Top USA Workplace for the past three years with additional awards for our Innovation Work-Life Flexibility and Purpose & Values.

Mainsl is committed to providing Equal Employment Opportunities to all employees and applicants.

What Youll Do (The Day-to-Day):
  • Provide excellent customer service to participants via phone and e-mail
  • Act as a knowledgeable resource on self-directed services for participants and stakeholders
  • Demonstrate detailed understanding of Minnesotas Self-Directed Services Programs
  • Communicate roles and responsibilities in household employer relationships
  • Process program documentation accurately and within established timelines
  • Ensure all required documentation is received and compliant with regulations
  • Review participant onboarding packets for completeness and accuracy
  • Accurately enter date into internal systems
  • Train new managing parties on timesheet systems regulations and expectations
  • Uphold Mainsl Values in all interactions and decision-making

Location:Hybrid with routine meetings in Brooklyn Park MN
Work Structure: 8:30am-5pm Monday to Friday
Wage:$53560.00/annually
What You Need:
  • Previous customer service experience required
  • Ability to maintain confidentiality and adhere to HIPAA and other regulatory requirements
  • Proficiency in Microsoft Office Suite
  • Experienced using database systems and handling detailed data entry
  • Strong mathematical and analytical abilities
  • High attention to detail and accuracy
  • Strong organization and time-management skills
  • Ability to manage a high volume of daily communication
  • Previous experience supporting individuals via FMS Medicaid or PCA/CFSS/CDCS programs is strongly preferred
  • College Degree in Human Services or Social Work is preferred

Summary of Available Benefits:
  • Paid (on-the-job) training
  • Education Assistance up to $2000 per year
  • 401(k) and matching
  • Sick time
  • Paid Time Off
  • Health Insurance including dental and vision
  • Life Insurance
  • Health Savings Account
  • Opportunities for growth and advancement
  • and more

Join a team that supports people in achieving their hopes and dreams. Apply today to be part of a mission-driven organization that values your contributions.

Required Experience:

Junior IC


About Company

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We’re in the Business of Hopes & Dreams Supporting People for Every Dream and Direction. Minnesota We help Minnesotans navigate self-directed services, independent living, and lifelong learning with personalized support. Whether you need help managing Consumer Directed Community Suppo ... View more

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