Part Time Student Accounts Associate

DEPARTMENT: STUDENT SERVICES

• Represent NGU in creating a professional welcoming and helpful environment by providing general assistance including answering phones and addressing student account issues.
• Assist with the management of the Student Accounts email inbox and process incoming requests from students faculty and staff.
• Maintain and reconcile the institutional Balance Due tracking ensuring accuracy and timely updates throughout each semester.
• Perform detailed reconciliation of student account transactions including charges payments refunds and financial aid postings.
• Reconcile federal Title IV funds state aid programs institutional financial records and other student account transactions while researching and resolving discrepancies.
• Assist with monthly semester-end and year-end reconciliation processes and reporting requirements.
• Maintain accurate documentation of reconciliation activities findings and resolutions.
• Assist with the annual audit preparation by providing supporting documentation reports and reconciliation records.
• Assist at new student connect events check-in events and commencement as needed.
• Assist with special projects assigned by the Director for Student Accounts and provide general support to the Student Services Department as needed.
• Maintain confidentiality of student financial information in accordance with university policies and applicable federal and state regulations.

Physical Requirements

• Visual Abilities: reading reports creating presentations and using a computer system.
• Hearing: hear well enough to communicate with co-workers vendors and students.
• Dexterity: grasping feeling writing typing and using the telephone copier and computer systems.
• Mobility: open files and operate office machines; move between departments and attend meetings across campus.
• Talking: frequently convey detailed or important instructions and ideas accurately loudly or quickly.
• Lifting pulling and pushing: exert up to 10 pounds of force constantly to move objects.
• Cognitive/Emotional: ability to think critically and concentrate. Must be able to respond quickly to changes in conditions 75 to 100% of the time.

This position is a part-time non-exempt position in the Student Services Department at North Greenville University. The position reports to the Director of Student Accounts.

WORK SCHEDULE

Student Services is open Monday through Thursday 8:30 a.m. to 5 p.m. and Friday 8:30 a.m. to noon. Office hours are subject to change as deemed necessary. Weekly schedule is to be determined based on 25 hours per week.

TRAVEL

There is no travel associated with this position.

• Affirm an understanding of and not to advocate against the Baptist Faith & Message 2000 and an understanding of the Universitys Statement on Human Flourishing.
• Agree to abide by the employee handbooks including community standards agreements.
• Experience in Accounting Business Administration Finance or a related field preferred; equivalent professional experience may be considered.
• Strong proficiency in Microsoft Excel including formulas sorting filtering and data analysis.
• Strong analytical organizational and problem-solving skills with exceptional attention to detail.
• Ability to work independently and exercise sound judgment when researching and resolving discrepancies.
• Must be able to handle and maintain confidential information.