Part Time SOC Operator 24.10hour
Billerica, MA - USA
Department:
Job Summary
Part Time SOC/ICC (Incident Command Center Operator)
The Security Incident Command Center (ICC) Operator is responsible for monitoring security systems coordinating incident response activities and serving as the central communication hub during security safety and operational incidents. This position requires strong situational awareness attention to detail effective communication skills and the ability to remain calm and professional in high-pressure situations.
The ICC Operator supports the organizations security operations by monitoring alarms access control systems CCTV cameras emergency notifications and other security technologies while ensuring incidents are documented escalated and resolved in accordance with established procedures.
Key Responsibilities:
- Monitor security systems alarms CCTV and access control platforms for incidents and threats.
- Receive assess prioritize and escalate security incidents according to established procedures.
- Coordinate response efforts with security personnel emergency services and business stakeholders.
- Serve as the primary communication hub during incidents and emergencies.
- Maintain accurate incident logs reports and documentation.
- Issue alerts notifications and situation updates to appropriate personnel.
- Support crisis management business continuity and emergency response activities.
- Conduct routine operational checks and ensure command center readiness.
- Participate in training exercises and continuous process improvement initiatives.
Required Qualifications:
- High school diploma or equivalent required.
- 2 years of experience in a Security Operations Center (SOC) Global Security Operations Center (GSOC) Emergency Communications Center Command Center Law Enforcement Military Emergency Management or related field.
- Experience working in a 24/7 operational environment.
Knowledge of incident management and emergency response procedures.
- Strong verbal and written communication skills.
- Ability to work rotating shifts nights weekends and holidays.
Enhanced Benefits:
- Medical Insurance (Anthem) Dental Insurance (Aetna) & Vision Insurance (VSP)
- 401k with Employer Matching
- Paid Life Insurance Paid Time Off Paid Uniforms Paid Training
- Specialized Programs for Continued Education for Security Officers
- Specialized Programs to Assist in Healthy Lifestyle and Financial Wellness
- Employee Assistance Programs (EAP)
- Employee Discount Programs (Vehicles Cell Phone Cable Appliances Theme Park Tickets etc.)
Securitas is committed to diversity equity inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race color religion age sex sexual orientation gender identity national origin disability status as a protected veteran or any other applicable legally protected characteristic.
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About Company
Von der Planung über die Installation bis hin zur Inbetriebnahme und Wartung- unsere Expertinnen und Experten der 🔴🔴🔴 Securitas Technology bieten den Rundum Service für modernste und individuelle Sicherheitslösungen. Zur Verstärkung unseres Expertenteams suchen wir ab sofort einen S ... View more