Part Time Slot Attendant

ConsistentlydemonstratessuperiorcustomerserviceskillstoexternalandinternalguestsbydisplayingFamilyStyle serveandwellinformedofdailyfacilityhoursofoperationpromotionalprogramsandanyotherrelevantvaluableguestinformation;buildsrelationshipsbygreetingguestswithawarmfriendlyverbalgreeting.

• Anticipates the needs of the guest and provides fast flawless service. Executes all service programs to ensure prioritization of service to thevery for satisfaction and properlyusesthe Service Recovery process to resolve problems when they exist.

• Promotes Caesars Rewards programs and Caesars Rewards registration and membership. Provides a warm farewell and thanks guests for visiting.

• Promotes Caesars and always projects Caesars in a positive light to guests. Will serve as verifier for jackpot payout credit owed procedures and internal controls.

• Handles payout of hand-paid jackpotsbycompany policies procedures and internal controls as well as Virginia Lottery Gaming rules and regulations.

• Responds to slot machines to resolve guest complaints and/or inquiriespromptly.

• Proactively builds relationships with guests.

• Resolvesminor slot machine malfunctions as needed.

• Notifies Shift Supervisor or Shift Manager of guest needs and requests and follows up to ensurepositionguest relations.

• Maintainsslot floor security by notifying department management of any suspicious activity.

• Maintainsworking knowledge of all local jurisdictional gaming laws (federal state and local) and attendant regulations as well as company internal controls.

• Notifies Shift Supervisor of any pertinent issues as needed.

• Authorizes overrides up to $500.00.

• Other duties as necessary to improve the operational direction and guest experience including making sure the casino flooris clean and presentable.

WHAT YOU WILL NEED

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

• Mustpossessstrong communicationand guest service handlingexperiencepreferred.

• Basic computer knowledge isrequired.

• Must be able to obtain andmaintaintheappropriate licensethrough the Virginia Lottery.

• Must be at least 21 years of age

• Must be able to maneuver in and around the casino and public areas.

• Mustbe able to walk bend stoop and reach above your head and must be able to sit or stand for prolongedperiods.

• Must have manual dexterity and coordination tooperateoffice equipmentandhandle currencycoinsand keys.

• Must be able to respond calmly and make rational decisions when dealing with difficultguestand employee conflicts.

• Must be able to speak distinctly and persuasively to others.

• Must be able to respond to visual cues and be able to distinguish between colors.

• Must be able to tolerate and work in areascontainingsecondhand smoke loud noises bright lights and dust.

• Ability to differentiate between various denominations of currency &coin.

  Wage: $5.00 an hour