Part Time Receptionist
Shreveport, LA - USA
Job Summary
We are seeking a part time receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership determine the nature of the callers business and direct the caller to their destination.
Come work for the best! We have three locations. If you are interested in a career in the automotive business we welcome you to apply today to join our family at Morgan Automotive. We welcome you to apply for a position where you can contribute to our goal of providing an extraordinary automotive experience to all of our clients. At Morgan we set each member up for success by providing comprehensive highly-specialized training for each position within our organization complete with on-the-job training and ongoing personal development.
Responsibilities
- Answer phones and direct consumer to the proper department and follow up in a timely manner
- Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
- Operate switchboard telephone system
- Communicate with callers in a professional friendly and efficient manner striving to minimize the amount of time customers spend on hold
- Assist the managers with various clerical duties as needed
- Be friendly professional courteous and efficient when working with all customers and employees
- Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Qualifications
- Available to work M-F 4-7 pm and Sat. 9am-6pm; Days and Hours may vary
- Ability to communicate customers interests needs and requests to management and sales personnel
- Professional personal appearance
- Clean driving record
- Pass a background check and drug screen
Required Experience:
Junior IC
About Company
We are looking for technicians to join our team. If you are tired of where you work and want to work in a clean and safe environment, come and see what we have ...