Part Time Receptionist

Join Our Team as a Part-Time Receptionist!

Aqua Duks Swim School is looking for a welcoming organized and customer-focused Part-Time Receptionist to be the friendly face of our school. Youll be the first point of contact for new and returning clients helping to create a positive experience while keeping the behind the scenes running smoothly. If youre someone who enjoys building relationships handling details and being part of a team that values safety community professionalism and growth wed love to hear from you!

Position Details:

Schedule: This is a part-time position with shifts typically lasting 4-6 hours scheduled 4-5 times per week. Shifts will remain consistent week to week but flexibility to provide coverage when needed is appreciated. Availability for opening closing and weekend shifts is required based on the needs of the swim school.

Compensation: $18-19 /hour

Key Responsibilities

• Client Interaction: Be a trusted resource for prospective and current clients by providing clear accurate information about our swim programs class schedules and policies. Respond to inquiries via phone email and in person with professionalism and warmth helping to build strong lasting relationships within our community.
• Schedule Management: Keep swim lesson schedules instructor availability and special events organized and up to date. Accuracy and efficiency are key to maintaining a smooth professional experience for both clients and staff.
• Customer Service: Handle client requests and concerns with care ensuring every interaction is met with empathy and a commitment to providing a positive experience. Building trust with our clients is at the heart of what we do.
• Emergency Preparedness: Obtain CPR certification (provided by Aqua Duks Swim School) and complete training on our Emergency Action Plan to ensure the highest level of safety for clients and staff.
• Administrative Support: Help with various projects from organizing events to maintaining records and preparing reports or materials. Your support will contribute to the overall success and growth of Aqua Duks Swim School.
• Team Support: Work closely with instructors and management to create a safe welcoming and community-driven environment where both clients and staff feel supported.

Qualifications

• Exceptional Communication Skills: Strong ability to connect with others and build trust through clear friendly communication. Focused on creating positive lasting relationships with clients and colleagues.
• Organizational Savvy: Highly organized with a knack for multitasking while maintaining a professional standard in every aspect of the role.
• Tech Proficiency: Comfortable using scheduling software and basic computer applications (like Email and Excel) to support day-to-day tasks.
• Customer-Focused Attitude: Passionate about providing outstanding service to families with a genuine interest in helping others.
• Schedule Flexibility: Maintain a consistent weekly schedule while also being open to working flexible hours when needed including opening closing and weekends as needed to support the needs of the business.
• Safety Orientation: Open to completing CPR certification and Emergency Action Plan training after hiring to ensure client and staff safety is always a priority.

Why Join Aqua Duks Swim School

• Make a Meaningful Impact: Be part of a dedicated and passionate team thats making a real difference in the lives of families and the community.
• Opportunities for Growth: Enjoy personal and professional growth within a dynamic and supportive environment where your contributions are valued.
• Supportive Team Culture: Work alongside a team that values collaboration safety and fostering a positive experience for both clients and staff.
• A Focus on Development: Join a company thats committed to helping you grow in your role while offering ongoing training and support to enhance your skills.

Required Experience:

Junior IC