Part Time Leasing Consultant

JOB PURPOSE:
Each LeasingConsultanthas primary marketing responsibility as it pertains tointerfacingwith prospective residentsatthe community handling day-to-day issues with current residents and coordinating the renewals of existing this position LeasingConsultantsare the communitys most important personnel as they candeterminehow well a community does ina very competitivemarketplace. Specific training forLeasingConsultantscenters on Fair Housing closing techniques and overcoming objections.

PRIMARY DUTIES & RESPONSIBILITIES:
Will always include those specifically assigned by the immediate supervisor.

• Provideexcellent service to all residents prospectsand visitors to the community.
• Effectively lease apartmentsin accordance withoccupancy goals.
• Follow Fair Housing Standards in all dealings with prospects and residents.
• Conduct outside marketing under the direction of the Assistant Manager and the Community Manager.

• Conduct the application review for each lease including credit and income verifications and background checks.
• Complete lease paperwork and files for each resident to include the lease all addendums and other proper documentation and signatures.
• Ensure the condition of leased apartments prior to move-in including a final inspection.
• Follow up with residents throughout their lease terms promote the annual renewal campaign for the community manage lease renewals and complete lease documents.
• Complete all tasks necessary to successfullyoperatethe leasing office.

• Daily Opening and Closing Procedures: Perform a daily marketing inspection including the check of the model the condition of the leasing path and amenities areas. Pick up trashwhile carryinga trash bag and sparkle kit.
• Answer all phone calls emails and voicemails that come in throughout the day.
• Signage Inspection: Inspect bootlegs banners balloonsand brochures.

• Leasing Office/Clubroom Appearance: Vacuum and clean clubroom as needed if not performed by housekeeper.
• Refreshments: Prepare cookies or restock candy beverages and coffee each morning. Notify Community Manager when supplies are needed.
• Leasing:Greet prospects and showapartmentsandcoordinate the leasing process. Review applications from applicants andprovideinformation to Assistant Community Manager for verification.
• Leads:MaintainGuest Cards andmaintainleasing notebook. Follow-up on all traffic with a Thank Youemailthe same day as their visit and a phone call within 24 hours of their allLeadson a weekly basis and ensure that they are complete with notes on follow-up communication.
• Applications: Enter prospect information intoEntrataas directed by Assistant Community Manager. Follow up with applicant to retrieve any incomplete information.

• Lease Files: OnceLeasefile is complete and all signatures have been provided ensure that a completed lease file isforwardedtoAssistantCommunity Manager for review and approval. Once approved send a copy toresidentand file lease properly.
• Work Orders: In conjunction withMaintenance Team enter work orders follow-up call if work cannot be completed within 24 hours. File work orders. Notify Community Manager of problems.
• Renewals:complete renewal efforttasksas necessary.

• Leads: Leads and Applicants in Entrata are up to date.

• Outside Marketing: Conduct outside marketing under the direction of the Assistant Manager and Community Manager.
• Audit: Complete audits of lease files andEntratadata as instructed by the Assistant Manager and Community Manager.
• Market Knowledge: Stay up to date with competitor rental rates features and specials to effectively overcome objections while marketing apartments to prospective residents.

• Roommate Matching: AssistAssistant Community Manager with roommate matching processes and communication.

• Move-In Communication: Communicate to Assistant Manager and to the Maintenance Supervisor any resident requests or issues during theTurnprocess.
• Move-In Process: Coordinate Move-In process with new addition to completing lease packet at time of move-in:

• Enter gate codes distribute parking decals.
• Obtain utility hook-up verification from resident (or no mail key).
• Forward Water submetering hook-up sheet to Assistant Community Manager for processing (if property submeters).

• Confirm Resident Contact Information & Demographics inEntrata

• Professional and enthusiastic demeanor resulting from sales leasing marketingandcustomer service experience.
• Able todemonstratea positive attitude and toenthusiastically and effectively communicate the benefits of the apartment communityto prospective students their parents and University personnel.

• Excellent customer service salesand negotiation skills.
• Good communicationand listening skills.
• Able to speak effectively before groups of customers or employees oforganization.
• Able to read and understand lease documents.
• Able to be an effective team player and interact well with others.

• Organized anddetail oriented.
• Patient even-tempered and works well under pressure.
• Able to read and interpret documents such as safety rules legal correspondence and procedure manuals.
• Able towriteroutine reports and correspondence.
• Able to add subtract multiply and divide in all units of measure using whole numbers common fractions and decimals. Able to compute rate ratio percentage discounts and pro-rations.

• Able to apply common sense understanding to carry out instructionsfurnishedin written oral or diagram form.
• Effective time management skills.
• Able tomaintainconfidentiality.
• Able to follow directions from a supervisor.
• Able to understand and follow posted work rules and procedures.

• Able to accept constructive criticism.
• Able to work weekends or overtime as job requires.

• Bachelors Degree preferred; or High School diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

• Knowledgeable in Microsoft Word and Excel.
• Knowledge inEntratapreferred.

• None