Part-Time Help Desk Technician

Koniag Data Solutions LLC a Koniag Government Services company is seeking a Part- Time Help Desk Technician with a Secret Security clearance to support KDS and our government customer in Arlington VA. Essential Functions Responsibilities & Duties may include but are not limited to:Will be required to perform Touch Labor fixes configuration troubleshoot issues and problems install software for a variety of end user and other devices such as printers VTC suites monitors keyboards mice headsets cameras VOIP II technicians are the primary POC for incident and problem resolution and of a wide range of applications operating systems protocols IT equipment techniques requirements methods and procedures to provide desktop automation support to a customer Information Assurance (IA) requirements are met for all of automated system customer support methods and techniques to include troubleshooting recovery adjusting modifying improving and resolving computer and software of customer support concepts and methods installed operating systems and the IT infrastructure to serve as customer technical analyst with responsibility for resolving the most complex customer and skill in applying operating systems principles and methods and the functionality of the current systems environment to configure systems components such as disk drives printers and other peripherals needed to support the operating of a wide range of automation techniques requirements methods and procedures to evaluate and advise on new and emerging to use qualitative and quantitative techniques to evaluate help desk program knowledge of Microsoft software products skill in applying operating systems and the ability to configure systems components such as disk drives printers and other peripherals needed to support the operating knowledge of and skill in applying maintenance concepts and methods to troubleshoot system knowledge of and experience working with Active knowledge of and experience working with local and secure knowledge of and experience working with Virtual Desktop Infrastructure (VDI) especially with interpreting policies procedures and strategies that govern the planning and delivery of help desk knowledge of and experience working in and around the Army environments and familiar with Classified IT with decommissioning of Army assets and Lifecycle Management Required:Secret Clearance requiredOur Equal Employment Opportunity PolicyThe company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race color religion creed ethnicity sex sexual orientation gender or gender identity (except where gender is a bona fide occupational qualification) national origin or ancestry age disability citizenship military/veteran status marital status genetic information or any other characteristic protected by applicable federal state or local law. We are committed to equal employment opportunity in all decisions related to employment promotion wages benefits and all other privileges terms and conditions of company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website please get in touch with Heaven Wood via e-mail by calling to request Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical professional and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers employees and native communities. For more information please Opportunity Employer/Veterans/ Preference in accordance with Public Law 88-352