Part Time Customer Service Representative
Birmingham, MI - USA
Job Summary
Looking to TRADE UP to a better opportunity Brown Cooling Heating Plumbing and Electricalis looking for a self-motivated individual with a positive attitude to join our growing and dedicatedCustomer Supportteam.
Responsibilities
- Provide professional customer support via phone email chat and multiple service platforms
- Efficiently switch between platforms and systems while assisting customers
- Handle multiple tasks and customer inquiries in a fast-paced environment
- Maintain accurate customer records and documentation
- Resolve issues in a timely and positive manner
Follow company procedures and meet performance expectations
Requirements
Must be available to work nights weekends and holidays
- Ability to quickly switch between multiple platforms and applications
- Strong multitasking abilities in a fast-paced environment
- Fast learner with the ability to adapt quickly
- Basic to intermediate computer skills required
- Excellent communication and problem-solving skills
- Previous customer service experience is a plus
What Were Looking For
- Dependable and self-motivated individuals
- Positive attitude and strong work ethic
- Ability to stay organized while managing several systems at once
Why join our team:
We care for our employees well-being and structure our company so that our front-line employees are rewarded appropriately for their hard work.
- Uncapped Pay Potential
- Medical Prescription Dental Vision Insurance
- Disability and Term Life Insurance
- Matching 401(k)
- On-going training & development and growth opportunities
- Paid Holidays
- Paid Time Off (PTO)
Who we are:
We are a family-owned and operated company with a small business feel but large business size growth and stability. We have hard-working teams that are dedicated to the companys continued success and are rewarded well for their contributions.
We prioritize our employeesand welcome you to the family through on-going training and unmatched rewards like full benefits and a matching 401(k).
Ifthis sounds like the perfect opportunity for you dont wait!Apply today!
We are an Equal Employment Opportunity Employer
Job Type: Part Time
Salary: $16-18 per hour
Experience:
- Call Center or Customer Support(1 yearrequired)
Work Location: Remote (Must reside in Alabama)
Required Experience:
Unclear Seniority
About Company
Brown provides HVAC, plumbing and electrical services in Birmingham, AL. Serving the area since 1961 with repairs, installation, maintenance and 24/7 customer service.