The opportunity

The Resident Services Coordinator designs and implements programs that enhance community life for residents of all ages. They serve as a vital link between residents and services creating value through targeted initiatives that address community needs. This role requires an innovative proactive individual who excels in an autonomous environment driving positive long-term outcomes through an understanding of the communities in which they serve.

What youll do

• Implement core programs and services which include connecting engaging and empowering residents across four initiatives: Economic Stability Education for Youth & Families Health & Wellness and Community Building.
• Conduct outreach and survey resident needs through community engagement aligned with our four pillars.
• Coordinate and oversee an after-school program and teen program encompassing homework assistance and educational enrichment activities.
• Independently plan prepare and facilitate resident-facing workshops and group sessions. When external partners are unavailable deliver core topics directly to maintain consistency and resident engagement.
• Develop & maintain partnerships with local providers to deliver services and workshops.
• Plan & facilitate community-building events that foster safe and meaningful relationships between community members.
• Provide residents with information & referrals to access community resources and services specifically connecting residents with nonprofit partners who deliver services within our four pillars framework.
• Support food distribution needs in the community including maintaining food bank partnerships and distribution management.
• Develop and maintain strong relationships with the property management team scheduling regular communication sessions.
• Organize and conduct monthly outreach requirements including door-to-door outreach digital/virtual outreach and physical presence in high-traffic locations.
• Recruit select train and oversee volunteers and interns who support programming at the Resource Center.
• Use personal automobile to acquire program supplies and donations and attend offsite meetings (mileage reimbursed at IRS rate).
• Publish monthly newsletters and calendar of events.
• Collect & submit program outcomes data with emphasis on social impact data collection to measure outcomes within our four pillars.
• Provide input and adhere to budgets for resident service programs including authority to utilize funds for contractors when needed.

What youll bring

• Experience in community outreach resident services social services education youth programming multifamily housing or a related field preferred; equivalent lived volunteer or community-based experience may also be considered.
• Demonstrated ability to build relationships engage residents and conduct proactive outreach in a community-based setting.
• Strong work ethic reliability and willingness to take initiative in a role that requires independence follow-through and consistent resident engagement.
• Experience or comfort working with youth families older adults and diverse populations.
• Commitment to creating a welcoming inclusive and supportive environment for residents.
• Bachelors degree in Social Work Human Services Education Community Development or a related field preferred but not required.
• Proficient with MS Office (Excel Word Publisher Outlook). Basic with Adobe Acrobat Canva Salesforce Concur.
• The physical activity of this position includes minimal bending walking kneeling reaching and step climbing. Able to lift up to 30 pounds which includes boxes of food for a supplemental food distribution program.

Credentials/Certifications

• Valid Drivers License clean driving record and current automobile insurance
• CPR & First Aid certified (or obtained within 90 days of hire)
• Successful completion of background check

The details:

• This is a part-time non-exempt position (20 hrs/wk)
• Schedule:
• • Tuesday through Friday: 2pm 6pm
  • Saturday: 10am 2pm
• Location: Meritage Apartments 55 Valle Vista Ave Vallejo CA 94590
• Wage: $27.25/hr
• Benefits offered:
• • Term life insurance and an Employee Assistance Program
  • Safe Harbor 401(k) with 4% company match
  • Paid time off 14 paid holidays

Project Access Inc. is an at-will and equal opportunity employer committed to creating an equitable and inclusive workplace. We value diversity in all its forms and actively seek to build a team that reflects the richness of our community. Our hiring practices are designed to identify and welcome talented individuals regardless of their race ethnicity cultural background religious beliefs or practices gender identity or expression relationship status age neurotype physical or sensory abilities sexual orientation military service history or any other aspect of their identity protected by law. We believe that a diverse team leads to better ideas more innovative solutions and a stronger community impact. Our goal is to foster an environment where everyone can thrive and contribute their unique perspectives and skills.

Project Access participates in E-Verify

Required Experience:

IC