Part-Time Center Associate

The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers fax machines binding equipment laminating machines and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products services and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience strong computer and internet skills a high school diploma or GED a friendly and genuinely helpful demeanor and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers UPS Store team members and leadership
• Takes ownership of the customers shipping needs and offers viable solutions
• Takes action to learn all product and service offerings alternative solutions and industry trends
• Operates all equipment software and devices in an expert fashion and is willing to teach others
• Maintains a clean organized and safe working environment
• Performs other duties as assigned

QUALIFICATIONS

• High school diploma or GED required
• Strong computer skills including Microsoft Office and Adobe Suites

  The UPS Store #6932 is seeking a reliable and friendly Part-Time Center Associate to join our team in Scottsdale this role you will assist customers with a variety of services including shipping packing and printing while providing exceptional customer service in a fast-paced retail environment.

  Responsibilities
  • Provide excellent customer service by assisting customers with their shipping packing and copying needs
  • Operate cash registers and process transactions accurately
  • Maintain a clean and organized work area
  • Handle incoming and outgoing mail and packages efficiently
  • Answer phone calls and respond to customer inquiries with outstanding phone skills
  • Support team members and contribute to a positive store environment
  Requirements
  • Outstanding phone skills
  • Strong communication and interpersonal skills
  • Ability to multitask and work efficiently under pressure
  • Detail-oriented with excellent organizational skills
  • Reliable and punctual with a positive attitude
  • Previous retail or customer service experience preferred but not required
  Benefits
  • Competitive pay: $15.50 - $17.00 per hour paid bi-weekly
  • Flexible part-time schedule
  • Opportunities for growth and development within The UPS Store network
  • Supportive and collaborative work environment
  About the Company

  The UPS Store #6932 is part of a nationwide network of retail shipping postal printing and business service centers dedicated to providing exceptional services and customer satisfaction. We pride ourselves on fostering a welcoming environment where employees can thrive and customers are our top priority.

• Strong verbal and written communication skills including spelling and math
• Prompt reliable and responsible
• Able to lift 40 pounds
• Willing and able to work 25 to 30 hours per week for a 6-day work week