Part Time Brand Ambassador

About Lucid

At Lucid we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucids proprietary technology and software-defined vehicle architecture our award-winning vehicles bring our Compromise Nothing approach to the global automotive market. That means refusing to choose between performance and sustainability design and engineering ambition and Lucid Air and Lucid Gravity we have designed and built vehicles that have redefined their segments combining exceptional range performance design and expansive space in a single experience.

We achieve this through deep vertical integration with design engineering and productionhappening in-houseacross our global offices the world united by a shared commitment to refusing to settle youcanhelpredefinewhatspossible andshape the future of mobility.

Lucid is growing our brand. A post luxury brand centered around sustainability and human experience. If you are an effective communicator love helping people and are thinking about joining the EV revolution come join us! The Lucid Brand Ambassador is the first point of engagement guests will have at the Lucid studio. The position offers 2025 part-time hours per week with flexibility needed to work evenings and weekends.

The role:

• Welcome guests resolve general inquiries and schedule test drives
• Quality lead capture in CRM (Salesforce) inputs for customer interactions and outreach
• Customer Assessment: Ask questions to understand budget preferences timeline
• Listen to customer needs to recommend suitable vehicles and collects required customer information
• Refer high-potential leads to Sales Specialists
• Ensure all guests are directed to the most appropriate point of contact
• Develop deep knowledge of Lucid brand vehicles and services
• Stimulate customer consideration explaining features specifications pricing of all models
• Provide backend (i.e. non-customer-facing) operational support to ensure completion of order paperwork and clarity on order/vehicle status
• Facilities Management: Ensure food and beverage replenishment from existing inventory and reporting of maintenance requests
• Support Studio Manager in execution of Retail Ops. playbook (i.e. opening / closing checklist)
• Ensure test drive and showcase vehicle readiness (cleaning charging)
• Assist with daily operations as needed

You bring:

• Exceptional people skills communication is key!
• Ability to deliver an outstanding customer journey for guests entering the Studio
• Experience in customer facing industry (food service retail hospitality etc)
• Patience and professionalism
• Comfortable operating in ambiguous retail environment
• Passion for EV industry and building the Lucid brand

Minimum requirements:

• Flexible availability including extended holiday mall hours holidays and weekends
• 18 years old minimum
• High School diploma/GED required
• Prior experience with CRM tool such as Salesforce highly preferred
• Authorized to work in the USA (visas sponsorship not available)
• Physical requirements include the ability to twist bend squat reach and stand for extended periods of time with or without reasonable accommodation.
• Where permitted by law successful completion of a drug test and background check including but not limited to criminal records are a condition of employment for Lucid sales centers
• Valid drivers license with no suspensions within the past year. Drivers under 21 must have maintained a Drivers License for a minimum of 3 years and successfully complete Lucid Training upon hire
• Ability to obtain appropriate state DMV licensing where applicable

Compensation Range: The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions including job-related knowledge; skillset; experience education and training; certifications; and other relevant business and organizational factors.

Hourly rate: $21giving you stable and predictable income from day addition to base salary boost your earnings with uncapped commission allowing you to earn as much as your performance drives. This position is eligible to earn commission on eligible vehicle deliveries subject to the terms of the applicable commission plan. Enjoy biweekly commission payouts so you see the results of your work quickly and consistently.