Part Time Brand Ambassador
Beverly Hills, CA - USA
Job Summary
About Lucid
At Lucid we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucids proprietary technology and software-defined vehicle architecture our award-winning vehicles bring our Compromise Nothing approach to the global automotive market. That means refusing to choose between performance and sustainability design and engineering ambition and Lucid Air and Lucid Gravity we have designed and built vehicles that have redefined their segments combining exceptional range performance design and expansive space in a single experience.
We achieve this through deep vertical integration with design engineering and productionhappening in-houseacross our global offices the world united by a shared commitment to refusing to settle youcanhelpredefinewhatspossible andshape the future of mobility.
As a Part-Time Brand Ambassador in a Lucid Studio your primary focus will be creating exceptional first impressions and delivering a welcoming elevated experience for every guest who visits Lucid. As one of the first points of contact for our brand youll help spark curiosity build meaningful connections and introduce customers to the future of electric mobility. If youre passionate about delivering outstanding customer experiences and enjoy representing an innovative luxury brand youll excel as a Lucid Brand Ambassador.
The Opportunity
Brand Ambassadors are the first point of engagement for guests visitinga LucidStudio. They play a critical role in delivering an elevated customer experience creating brandconnection and supporting daily studio operations.
This is apart-time rolethat requires flexibility includingthe abilityto workevenings and weekends.Part Time Brand Ambassador can expect to work between 20-25 hours per week.
WhatYoullDo
- Welcome guests answer general inquiries and schedule test drives
- Capture high quality customer leads and interactions in CRM (Salesforce)
- Conduct customer needs assessments (budget preferences timing)
- Recommend suitable vehicles based on customer needs
- Refer high potential leads to Sales Specialists
- Ensure guests are directed to theappropriate nextstep in their journey
- Build deep knowledge of the Lucid brand vehicles and services
- Explain vehicle features specifications and pricing to stimulate consideration
- Provide backend operational support (order paperwork order/vehicle status clarity)
- Support studio operations including opening/closing checklists
- Ensure test drive andshowcasevehicles are clean charged and ready
- Assistwith facility needs (refreshments maintenance requests)
- Support day to day studio operations as needed
What You Bring
- Exceptional interpersonal and communication skills
- A passion for delivering outstanding customer experiences
- Experience in a customer facing environment (retail hospitality food service etc.)
- Patience professionalism and adaptability in a dynamic retail setting
- Interest in electric vehicles and enthusiasm for building the Lucid brand
Qualifications
- Flexible availability including extended holiday mall hoursholidaysand weekends
- 18 years old minimum
- High School diploma/GEDrequired
- Prior experience with CRM tool such as Salesforce highly preferred
- Authorized to work in the USA (visas sponsorship not available)
- Physical requirements include the ability to twist bend squat reach and stand for extended periods of time with or without reasonable accommodation.
- Wherepermittedby law successful completion of a drug test and background check including but not limited to criminal records are a condition of employment for Lucid sales centers
- Valid drivers license with no suspensions within the past year. Drivers under 21 must havemaintaineda Drivers License for a minimum of 3 years and successfully complete Lucid Training upon hire
- Ability to obtainappropriate stateDMV licensing where applicable
About Company
Lucid is the future of sustainable mobility, designing electric cars that further reimagines the driving experience.