Part-Time Benefits Specialist

• Manage monthly benefits billing including reconciliation auditing and resolving discrepancies with carriers and Finance.
• Serve as the primary contact for several benefits vendors. Responsibilities include routine check-ins troubleshooting issues monitoring performance and ensuring smooth employee experiences. Vendors/plans include:

• • Various point solutions (Hinge Health Wondr Health)
  • Delta Dental
  • VSP
  • HSA Bank

• Track participation engagement and vendor performance where applicable.
  Respond to escalated employee benefits questions & claims issues.

• Develop Benefits Newsletter content and other employee communications.

• Assist with planning communication system updates and execution of the annual Open Enrollment process.

• Working knowledge of benefits administration practices including enrollment billing coordination and vendor interaction
• Understanding of common benefit programs such as medical dental vision wellness and HSA
• Ability to manage routine vendor communications and escalate complex issues appropriately
• Effective written and verbal communication skills for responding to employee questions
• Ability to follow established processes and meet deadlines in a high-volume environment
• Proficiency with HRIS and benefits administration systems; comfort learning new tools and platforms
• Ability to maintain confidentiality and handle sensitive employee information appropriately

• Bachelors degree in Human Resources Business Administration or a related field preferred
• 5-7 years of experience in benefits administration HR operations or a related HR function
• Experience supporting employee benefit programs and working with external vendors required
• Prior experience handling employee inquiries and routine benefits transactions strongly preferred

• The primary work environment is a professional office setting.
• Physical demands include sitting more than 50% of the time seeing (with a focus on reading) light lifting talking and walking.
• Travel is minimal with nights spent away from home being less than 10%.

Required Experience:

IC