Part-Time Bellisario IT Internship
Job Location:
University Park, IL - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
- CURRENT PENN STATE EMPLOYEE (faculty staff technical service or student) please login to Workday to complete the internal application process. Please do not apply here apply internally through Workday.
- CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State please login to Workday to complete the student application process. Please do not apply here apply internally through Workday.
- If you are NOT a current employee or student please click Apply and complete the application process for external applicants.
Approval of remote and hybrid work is not guaranteed regardless of work additional information on remote work at Penn State seeNotice to Out of State Applicants.
JOB DESCRIPTION AND POSITION REQUIREMENTS
Bellisario Facilities and IT offices are looking for a highly motivated intern who possess exceptional interpersonal skills and who exhibit outstanding professionalism to provide IT Support to students staff and faculty of The Pennsylvania State University.
Duties include but not limit to:
Ensuring each customer receives outstanding service at all times while addressing and resolving questions completing appropriate tracking and routing within an incident tracking tool contributing to technical documentation and FAQs.
Creating documentation
Ensure that computer lab equipment is fully functional; add paper and change toner in the printer
Assist connecting personal devices (mac windows iOS Android) to the PSU wireless network
Perform routine and preventive maintenance for the purpose of ensuring the availability of computer and peripheral equipment
Providing audio visual support in our classrooms and event spaces
Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.
Assists with inventory organzation tear-down and setup of IT assets
Previous experience with writing documentation and diagnosing computers is preferred. Previous experience with diagnosing multi-media equipment is preferred. Ability to learn specific equipment functionality a positive attitude and eagerness to help others is essential. Must be able to work in a team environment with strong interpersonal written and verbal communications skills.
Compensation:
The starting rate for this job is $12.
BACKGROUND CHECKS/CLEARANCES
Employment with the University will require successful completion of background check(s) in accordance with University policies.CAMPUS SECURITY CRIME STATISTICS
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988 Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security such as those concerning alcohol and drug use crime prevention the reporting of crimes sexual assault and other matters. The ASR is available for review here.
EEO IS THE LAW
Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race color religion age sex sexual orientation gender identity national origin disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability please contact .
Required Experience:
Intern
About Company
Penn State is a major, public, research-I university serving Pennsylvania and the global community. Learn more about our undergraduate, graduate, and doctoral degree programs.
