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Part-Time Administrative & Billing Specialist (StarGard)
Job Location:
Job Location:
La Mesa, CA - USA
Monthly Salary:
$ 30 - 35
Monthly Salary:
Posted:
20 May 2026 (30+ days ago)
Posted:
Application Deadline:
30 August 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
The work we do has an impact on millions of lives and you can be a part of it.
Wehelp protect our customers against lifes ofwhere you work within thecompany youll behelping provide protection and peace of mind when our customers need it most.
TheAdministrative & Billing Specialist is responsible for supporting daily business operations through administrative billing organizational and operational support activities. This role helps ensure accurate recordkeeping timely processing of information effective communication and coordination across departments. The ideal candidate is detail-oriented adaptable and capable of managing multiple responsibilities in a fast-paced environment.
For more information on our Product: Administrative & Billing Specialist role offers an onsite work environment; however candidates who are not within commuting distance may be considered for a remote arrangement. This is a part-time position requiring 20 hours per week (PST).
Essential Functions:
- Provides administrative and operational support to department leadership and team members
- Assists with data entry document processing reporting and general office administration
- Supports billing payment tracking and reconciliation activities
- Communicates with internal departments customers vendors and business partners regarding administrative matters
- Coordinates and processes incoming paperwork contracts and related documentation
- Ensures compliance with billing standards and internal controls
- Maintains customer and account information within company systems
- Collaborates with team members and other departments to resolve administrative billing and operational matters and improve processes and systems
- Assists with reporting auditing and quality control reviews to ensure accuracy and compliance
- Creates invoices (via import and manual) for all incoming contracts received.
- Deposits check payments to the bank
- Applies payments to invoices in accounting system
- Audits contracts DMS sales and invoice transactions
- Maintains confidentiality of sensitive business and customer information
- Prepares and distributes correspondence reports statements and other business communications
- Adds Customers and Item Codes into accounting system as needed
- Runs Monthly Statements once contracts are balanced
- Supports month-end administrative processes and reporting activities
- Prints all Monthly Statements sorts and reviews
- Helps identify process improvements and supports implementation of operational efficiencies
- Monitors and analyzes data to identify trends and variances
- Emails/mails out monthly statements to Agents and Dealers
- Strives to enforce and live Portfolios Philosophy each and every day
- Takes ownership of changes and personally responsible for managing change in an upbeat positive manner
- Supports budgeting forecasting and financial planning activities
- Performs various non-essential duties outside of primary job responsibilities as part of a cross - functional and lean team member
- Assists with After-Hours Stolen Vehicle Recovery: Periodically assist in the recovery of stolen vehicles outside of regular business hours. This responsibility is expected to occur infrequently and will be scheduled or requested on an as-needed basis. Associates who perform this duty will receive a minimum of two (2) hours of overtime pay for each occurrence in accordance with California labor laws
- Performs various non-essential duties outside of primary job responsibilities as part of a cross - functional and lean team member
Education and Qualification Requirements:
- Strong computer skills including proficiency with Microsoft Office and Billing or Accounting Software
- High School diploma or equivalent.
- 2 years of experience in administration and customer service.
Preferred Skills and Experience:
- Some college bachelors degree preferred
- Excellent customer service skills
- Well-developed organizational skills and the ability to successfully manage multiple issues and demands
- Excellent communication skills both verbal and written
- Previous accounts receivable or accounts payable experience
Work Environment and Physical Requirements:
- Vision acuity required to include close vision color vision distant vision and the ability to adjust focus
- Ability to grasp objects such a telephone or computer mouse finger dexterity to use a keyboard calculator and standard office equipment
- Ability to walk stand reach with hands and arms; stoop kneel crouch and lift up to 25 pounds
- Ability to frequently sit for extended periods of time
- Ability to hear and talk both in person and by phone
- Ability to spend extended hours in front of a computer screen
$30 - $35 an hour
Protectives targeted compensation for this position is $30.00 - $35.00 hourly non - exempt. Actual salaries may vary depending on factors including but not limited to job location skills and experience. The range listed is just one component of Protectives total compensation package for employees. This position also offers additional incentive opportunities through an annual incentive based on individual and Company performance.
Employee Benefits:
We aim to protect the wellbeing of our employees and their families with a broad benefits addition to offering comprehensive health dental and vision insurance we support emotional wellbeing through mental health benefits and an employee assistance balance is important and Protective offers a variety of paid time away benefits (e.g. paid time off paid parental leave short-term disability and a cultural observance day).The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts a pension plan and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards Protectives platform to improve wellbeing while earning cash rewards.
Eligibility for certain benefits may vary by position in accordance with the terms of the Companys benefit plans.
Accommodations for Applicants with a Disability:
If you require an accommodation to complete the application and recruitment process due to a disability please emailemailprotected. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.
Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process.
We are proud to be an equal opportunity employer committed to being inclusive and attracting retaining and growing an inclusive workforce.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
About Company
Protect your future with a life insurance policy or annuity from Protective. Discover options that give you and your family confidence for what's ahead.
