ParkingTransportation General Manager

Position SummaryThe role of the General Manager is to oversee and manage the assigned operation and services by providing exceptional guest service and maintaining an environment of safety and risk prevention. Using top notch customer service skills and leading by example the General Manager will create an atmosphere that caters to the many varying needs of hospital patients and visitors through effective team leadership and management. The General Manager will effectively communicate and execute VPNE policies and procedures to optimize service and revenue and foster a trustworthy client relationship. This position will partner with the onsite Aloha Manager in ensuring support services within the hospital are maintained effectively as a business leader through demonstration of professionalism and directly with the client to set strategic plans to ensure each operation is running and manage assigned direct train and manage location staff including training and development of location assistant managers and financial management: maintain strict revenue control and manage profit & loss statement for payroll staffing Hours/OT and budget and support key performance indicators for all team member relations issues in-house using the People/HR as a resource when with the People/HR team to understand and uphold processes and a dependable team (recruit hire and train) in collaboration with the Talent Acquisition department and onsite safety and risk timely execution of each task on Client Service team members through ongoing coaching and training and foster a promotion from within cultureLead a positive and supportive culture to encourage growth opportunities for team membersEnforce VPNE policies across all locationsQualificationsBachelors degree in hospitality business administration or related field preferred or work-related experience to matchYears of Experience:5 years progressive responsibility with proven leadership experience in the parking or healthcare industry strongly preferred2 years of account management2 years of client retention and relationship buildingExperience working directly with clients and maintaining accountsStrong organizational and training skillsAbility to read write and verbally communicate in EnglishBe at least 18 years of a valid Drivers License in state of able to pass a criminal background check and RMV check when overseeing a valet organizational to work a flexible schedule including nights weekends and Skills: Proficient in English both verbally and computer skills including Microsoft Office Dayforce Parking Revenue Control Software and Hardware.#VPNENewBiz