Parking Ambassador Cleveland, Ohio

Hiring Parking Ambassadors in University Circle!

**PositionDetails:**

• Pay Rate: $16-$17/hour
• Drivers License for 2 years required!

The Spirit of the Position:

A LAZ ParkingAmbassador plays a significant role in the success of the company. They are the first person our clients and customers see upon arrival and the last person our clients & customers see when they depart. A warm welcome smiling face and professional demeanor are of the utmost importance.

Responsibilities:

• Greet by/use name be responsive and timely with correspondence and problem resolution and display a caring attitude develop a rapport with the customer base
• Complete all required paperwork and reports accurately and efficiently to account for any and all collected parking revenues.
• Assist customers in lobbies lanes and in the parking office; help direct traffic.
• Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor can-do attitude and willingness to help at all times.
• Accept monthly and debit payments and process credit cards.

• Be in correct LAZ Parking uniform on time and ready to work when scheduled.
• Work with and without supervision and follow directions of supervisors when requests are made.
• Inform all people loitering to move off property or call non-emergency number for police support.
• Make sure the location is safe and take care of any potential hazardous conditions
• Other related duties as assigned.

Experience:

• Experience working in a customer service environment is required.

Skills:

• Strong customer service skills and abilities.
• Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
• Ability to work independently and multi-task.
• Ability to communicate professionally and effectively with all levels of the organization and outside customers and clientele.
• Ability to interpret policies procedures and standard business practices.
• Demonstrate a sense of urgency and timeliness.
• Willingness to be flexible work multiple facility locations.
• Ability to handle challenging and at times emotionally charged situations.
• Ability to speak read and comprehend the English language.
• Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).

Physical Demands:

• Ability to lift push and pull at least25 pounds.
• Ability to stand walk and run for extended periods of time (95-100% of shift) - no sitting is allowed.
• Ability bend stoop squat and lift frequently throughout a shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status:Non-Exempt

LAZ Parking is an equal opportunity all our employment practices including hiring we are firmly committed to provide equal employment opportunity (EEO) to all persons regardless of race color religion sex national origin disability age genetics Vietnam era special disabled recently separated and other protected veterans or any other characteristic protected by federal state or local law. No question in our application process is used for the process of limiting or excluding any applicants consideration for employment on such grounds.

This Employer participates in E-Verify.