Park Specialist

The Park Specialist is responsible for assisting in the daily maintenance visitor services and conservation efforts within Arkansas state parks. This role ensures that park facilities landscapes and public areas are well-maintained safe and accessible for visitors. The Park Specialist also provides customer service educates guests on park regulations and supports recreation programs to enhance the overall visitor experience.

Receives and confirms room reservations via telephone accepts advance credit card deposits and manages front desk room confirmations deposit receipts and refund forms to and registers guests assigns rooms and ensures a smooth check-in inquiries and provides information on hotel services guest registration travel directions and local tourist accurate guest account records and posts charges and balances the cash register with recorded receipts identifying and reconciling daily activity and transaction sell gift items maintain office supply inventories conduct security checks of the lodge and grounds and assign tasks to custodial transfers displays and promotes and closes facilities prepares deposits and assists with daily operational merchandise orders and collaborates with vendors to obtain requested and coordinates inventory activities prepares inventory orders and maintains data in relevant inventory records and ensures accurate tracking of supplies and the assigned facility is clean organized and meets housekeeping monetary transactions and operates a cash register as serve as a lead worker by training and guiding staff setting work plans and deadlines providing instructions and reviewing completed tasks for accuracy and be assigned accounting-related duties including financial reporting and transaction friendly and informative customer service to park visitors answering questions about park features rules and park policies and regulations to ensure public safety and proper park safety hazards and ensure compliance with state and federal enforce emergency protocols during severe weather conditions or special events and recreation programs by setting up and assisting as needed.

Knowledge of basic bookkeeping and accounting with general office practices and to comprehend and prepare oral and written materials including ledgers journals reports and in establishing and maintaining organized filing in answering telephones greeting visitors and providing accurate information and in operating standard office of computer systems and commonly used software of database management inventory control practices and financial grasp of customer service principles and best to creatively arrange and display merchandise to enhance customer of coordinating instructing and reviewing the work of others in a lead or supervisory organizational skills to manage multiple tasks effectively.

N/AOTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.