Parent and Family Coordinator

Utah State University is seeking two highly organized and student-centered professionals to join the Student Orientation and Transition Services (SOTS) team. We are hiring from a single applicant pool to fill two positions:the Onboarding Parent Coordinator (Program Coordinator I) andthe Transition Parent Coordinator (Program Coordinator I). Applicants should indicate in their application and cover letter which position(s) they are interested in being considered for.

Both coordinators will support Parent and Family Programs at Utah State University by coordinating communications events and engagement initiatives for parents and supporters of prospective incoming and current students. These positions serve as a key point of contact for families helping them navigate the student experience while developing programs managing communications and collaborating with campus partners to enhance family engagement and student success. Both coordinators assist with program logistics technology platforms student staff supervision and continuous improvement efforts across parent and family initiatives.

The Onboarding Parent Coordinator will work with prospective and incoming parents helping them through orientation and the transition to Utah State.
The Transition Parent Coordinator will work with current parents ensuring they have continued support and connections to the rest of the university.

We are passionate about Utah State University its land-grant mission and helping students find their path to higher education. Our office centers its work around four core values: impact growth connection and innovation. As a benefitted USU employee you will receive: 14.2% of gross income paid to a retirement account 13 paid holidays per year 22 vacation days per year 12 days of sick leave per year excellent health and dental insurance long-term and short-term disability insurance and tuition reduction benefits. Explore the full list of benefits at and deliver parent and family programs services and engagement initiatives that support families of prospective incoming and current students across the Utah State University system.

Minimum Qualifications:

• Bachelors degree andoneyear of progressively responsible related experienceor an equivalent combination of education and experience.
• Experiencecontributing toprograms projects or communication plans.

Preferred Qualifications:

• Experience with parent and family programs or a related field at an educational institution.
• Experiencemanaging communication strategies acrossdifferentpopulations.
• Experience with CRM systems communication platforms or orientation software (e.g. ADG CampusESP Blackthorn).

Knowledge Skills and Abilities:

• Skill in connecting authentically and communicating effectively with students and their families.
• Strong understanding of student development theory onboarding best practices and transition programming with the ability to apply these concepts in designing effective support for various populations.
• Excellent written and verbal communication skills that support clearaccurate and audience-appropriate messaging.
• Skill in communicating confidently and professionally with associate deans faculty administrators and staff.
• Ability to process recall and accurately apply detailed technical information across varied scenarios.

Along with the online application please attach:

1. Resumeto be uploaded at the beginning of your application inthe CandidateProfile under Resume/CV
2. Cover letterto be typed/pasted at the end of your application (iForm)
3. Answer the following questions within the application:
   • Which position are you interested in Orientation Parent Coordinator Transition Parent Coordinator or both
   • What qualifications or experience would you bring to the role

**Document size may not exceed 10 MB.**

Employees usually work indoors and are protected from weather and/or contaminants but not necessarily occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions (such as typing). Occasionally during outdoor events incumbents may not be protected from weather conditions and may be exposed to extreme heat and extreme cold. Incumbents may be required to lift push and/or pull objects up to 50 pounds and be required to walk and/or stand for long periods of time.

Founded in 1888 Utah State University is Utahs premier land-grant public service university. As an R1 research institution Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local regional and global communities. USU prepares students to be active civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education USU remains a leader in research discovery and public impact.

USU enrolls over 29800 students both online and in person atlocations throughout the state.Utah States 30 locations include a main campus in Logan Utah residential campuses in Price and Blanding and six additional statewide campuses along with education centers serving every county. USU educates students from all 50 states and more than 80 countries. For over 100 years USU Extension has served and engaged Utahns serving every county in the state.

Competing at the NCAA Division I level USU is a proud member of the Mountain West Conference and will join the Pac-12 Conference beginning in the 2026-2027 season.The Aggies long-standing tradition of athletic and academic excellence is exemplified by recent Mountain West regular-season and tournament championships in womens volleyball three consecutive Mountain West tournament titles in womens soccer conference championships and a first-ever conference championship for gymnastics reflecting USUs commitment to perseverance and achievement.

Utah State is dedicated to fostering a community where all individuals feel respected valued and supported and where diversity of thought and culture are cultivated. We seek to recruit hire and retain people from all walks of life who willchampion excellence in education research discovery outreach and believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be recognized our commitment to employees when they namedUtah State the best employer in Utahin 2023.Learn moreabout USU.

The university provides aDual Career Assistance Programto support careers for partners who are also seeking is committed to providing access and a reasonable accommodation for individuals with disabilities. To request a reasonable accommodation for a disability contact the universitys ADA Coordinator in the Office of Human Resources at or.

*updated 12/2025

In its programs and activities including in admissions and employment Utah State University does not discriminate or tolerate discrimination including harassment based on race color religion sex national origin age genetic information sexual orientation gender identity disability status as a protected veteran or any other status protected by University policy Title IX or any other federal state or local law.

Utah State University is an equal opportunity employer and does not discriminate or tolerate discrimination including harassment in employment including in hiring promotion transfer or termination based on race color religion sex national origin age genetic information sexual orientation gender identity disability status as a protected veteran or any other status protected by University policy or any other federal state or local law.

Utah State University does not discriminate in its housing offerings and will treat all persons fairly and equally without regard to race color religion sex familial status disability national origin source of income sexual orientation or gender identity. Additionally the University endeavors to provide reasonable accommodations when necessary and to ensure equal access to qualified persons with disabilities.

In all circumstances Utah State University follows state and federal laws related to sex-segregated spaces.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USUs non-discrimination policies:

For further information regarding non-discrimination please visit or contact:

U.S. Department of Education

Denver Regional Office

U.S. Department of Education

Office of Assistant Secretary for Civil Rights

*updated 10/2025