Package Porch Mail Clerk

Package Porch Mail Clerk

The Package Porch Mail Clerk is responsible for providing excellent customer service while supporting daily mail and package operations. Responsibilities include but are not limited to:

• Assist with incoming and outgoing mail services.
• Sort log and distribute mail and packages accurately and efficiently.
• Process outbound mail and shipping transactions.
• Assist customers with mail services and ensure all required forms and documentation are completed correctly.
• Explain available mail and shipping services and recommend options that best meet customer needs.
• Assist with mail and package deliveries as needed.
• Replenish supplies for postage meters and related mailroom equipment; forward and return mail as appropriate.
• Maintain a clean organized and professional work environment.
• Assist with weekly mailroom supply inventories and annual inventory audits.
• Provide customers with supplies for the mailroom copiers and self-service areas as needed.

• Strong customer service and communication skills.
• Ability to work independently and as part of a team.
• Ability to lift and carry packages weighing up to 30 pounds.
• Must successfully pass a background check and drug screening.
• Must be available to work scheduled shifts including weekends and holidays as required.
• Must be at least 18 years of age.
• Must be authorized to work in the United States.