PACE Transportation Supervisor (Central Valley PACE Stockton)

Under the general supervision of the PACE Transportation Manager and Director plans organizes and implements the transportation services of the day health center.

Location: Stockton Ca.

Schedule : Monday - Friday 7:30am - 4:30pm.

Compensation: Compensation: $69908.80 - $73404.24

This position will work and train at our Central Valley PACE Center in Modesto until the Stockton PACE Center is operational.

Golden Valley Health Centers offers excellent benefits including Medical: (0 Deductible / $2000 Individual; $4000 Family Out-of-Pocket Max) excellent PPO coverages; Dental; Vision; 403(b) with match FSA plans gym discounts and so much more!

Duties and Responsibilities

• Plans and coordinates all scheduling activities related to transportation for Central Valley PACE participants.
• Supervises daily the activities of the coordinator drivers and aides.
• Responsible for coordination of all outside service providers of transportation.
• Reviews and verifies all bills for services provided by outside contractors.
• Assures all necessary program records are maintained according to policy.
• Participates as a member of the Interdisciplinary Team (IDT). Attends staff meetings and takes part in participant care planning.
• Coach and counsel staff and administer appropriate disciplinary action in a timely manner.
• Participating in performance reviews monitoring budgetary practices preparing staff schedules developing and implementing performance improvement activities and providing off-hours administrative and in-person support.
• Conduct system-wide analysis of transportation operations to ensure efficiency.
• Coordinate resources across staff and contracted vendors and engage with vendors based on contractual thresholds and reprioritize participant trips.
• Maintaining and communicating policies and procedures clearly.
• Makes adjustments to routes/trips on short notice and communicate changes.
• Investigate participant/caregiver complaints and escalate to the quality team when necessary.
• Model and promote service excellence and respectful relationships with participants caregivers and staff.
• Observe each participant for any change in physical mental emotional and social functioning and shall report such changes to the licensed nurse.
• Assists passengers on and off the van in a safe and courteous manner. Will work with medical equipment and manage other emergencies that may arise.
• Ensures vehicle inspection logs are maintained and required maintenance completed.
• Ability to interact professionally and respectfully with geriatric individuals including those with cognitive decline and/or physical frailties.
• Trains drivers on established processes and test for competencies.
• Participates in continuous improvement activities and use lean tools to measure results.
• Serves as a backup driver as necessary.
• Communicates scheduling to essential transportation team members to ensure all routes are appropriately scheduled.
• Other projects and duties as assigned.

Physical Demands

• Ability to lift up to 30 pounds. Moving lifting or transferring patients may involve lifting or pushing greater than 30 pounds should be done with assistance as appropriate.
• Must be able to hear staff on the phone and those who are served in-person and speak clearly in order to communicate information to clients and staff.
• Must have vision with or without lenses that is adequate to read memos a computer screen personnel forms and clinical and administrative documents.
• Must have high manual dexterity.
• Must be able to reach above the shoulder level to work must be able to bend squat and sit stand stoop crouching reaching kneeling twisting/turning fingering and feeling.

Work Environment

• Exposure to biohazards including infectious material and waste and any other conditions common in a health care environment.
• Subject to unpleasant odors.
• Exposed to outdoor elements of heat cold and rain when transporting patients.
• The noise level is usually quiet to moderate but may at times be noisy and crowded.

Education/Experience Requirements

Minimum Qualifications

• Valid CA Drivers License clean driving record and vehicle insurance.
• Current BLS CPR Card certified by the American Heart Association or American Red Cross.
• Upon hire Defensive Driving Course will be required.
• Must have good interpersonal skills and be able to work effectively in a team environment.
• Meet a standardized set of competencies for the specific position description established by Central Valley PACE and approved by CMS before working independently.

Education/Experience

• High School Diploma GED or equivalent required.
• Minimum two (2) years supervisory experience required within a transportation setting preferred.
• Minimum one (1) year routing/dispatching experience.
• Minimum two (2) year experience transporting individuals with special mobility needs.
• Six Sigma certification preferred.
• One (1) year prior personal care assistance experience preferred; or ability to pass internal competencies.

Required Experience:

Manager