PACE Outreach and Enrollment Supervisor (Central Valley PACE Merced)

Assists with the planning development and coordination of marketing for PACE (Program of All-Inclusive Care for the Elderly); including activities to promote and maximize awareness of PACE within the community. Coordinates daily duties of the outreach and enrollment team.

Schedule: Monday Friday working from 8:00am 5:00pm.

Compensation: $31.09 - $32.64 an hour

Location: Merced Ca

Golden Valley Health Centers offers excellent benefits including Medical: (0 Deductible / $2000 Individual; $4000 Family Out-of-Pocket Max) excellent PPO coverages; Dental; Vision; 403(b) with match FSA plans gym discounts and so much more!

Essential Duties and Responsibilities

• Effective communication and problem solving skills.
• Assists with the design and development of sales and marketing materials ensuring all materials are up to date.
• Ensures positive experience for potential enrollees candidates and their families for the PACE program.
• Delivery of all marketing material.
• Coordinates and attends recruitment activities and member processes.
• Plans and organizes internal and external marketing events.
• Supports the sales and marketing techniques utilized to outreach to diverse social and ethnic groups; and communicate effectively with them.
• Develop systems and procedures to efficiently track and trend all sales activity.
• Works closely and regularly meets with the GVHC Marketing team Outreach and Enrollment Manager and Director of Center Operations.
• Additional duties and responsibilities as required.

Physical Demands

• Ability to lift up to 30 pounds. Moving lifting or pushing greater than 30 pounds should be done with assistance as appropriate.
• Must be able to hear staff on the phone and those who are served in-person and speak clearly in order to communicate information to clients and staff.
• Must have vision with or without lenses that is adequate to read memos a computer screen personnel forms and clinical and administrative documents.
• Must have high manual dexterity.
• Must be able to reach above the shoulder level to work must be able to bend squat and sit stand stoop crouching reaching kneeling twisting/turning fingering and feeling.

Work Environment

• Potential exposure to biohazards including infectious material and waste and any other conditions common in a health care environment.
• Subject to unpleasant odors.
• The noise level is usually quiet to moderate but may at times be noisy and crowded.

Education/Experience Requirements

Minimum Qualifications

• Work is varied and moderately complex and requires a moderate degree of discretion and independent judgment.
• Must have strong communication and presentation skills both oral and written.
• Proficient in Microsoft Office applications; advanced Microsoft Excel experience required.
• Strong interpersonal and sales skills.
• Must take and pass the State of California DHCS PACE and Medi-Cal Marketing Certification exam within 60 days of hire.
• Meet a standardized set of orientation and/or individual competencies for the specific position description established by Central Valley PACE and approved by CMS before working independently.
• Detail oriented precise and well organized.
• Knowledge on how to create contacts and generate a referral source.
• Comfortable with monthly goals and productivity metrics.
• Current BLS CPR Card certified by the American Heart Association.
• Valid California Drivers License acceptable driving record and vehicle insurance.
• Bilingual: Spanish/English preferred.
• Knowledge of PACE marketing regulations (state and federal) preferred.
• Principles and practices of health care service delivery managed care health care systems preferred
• Knowledge and/or experience with the senior care market including competitors regulations and available resources preferred.

Education/Experience

• High school diploma or equivalent.
• Minimum two (2) years marketing or sales experience in the health care industry or related field.
• Minimum two (2) years experience in health plan enrollment.
• Minimum two (2) year experience working with seniors (professional and personal experience accepted).
• Experience with HMO Medi-Cal/Medicaid Medicare and senior care related sales preferred.

Required Experience:

Manager