Overnight Security Officer
New Orleans, LA - USA
Job Summary
- Conduct routine patrols of guest floors public areas back-of-house spaces parking areas entrances exits and surrounding property during overnight hours
- Monitor hotel activity and respond appropriately to security concerns emergencies disturbances alarms and suspicious activity
- Provide professional guest assistance and support during overnight operations
- Respond promptly to medical incidents guest concerns safety hazards and emergency situations
- Complete detailed incident reports daily activity logs and required documentation accurately and professionally
- Monitor surveillance systems fire/life safety systems and access control systems as assigned
- Assist with enforcing hotel policies and maintaining a secure environment for guests and employees
- Must be available and willing to work overnight shifts including weekends and holidays as required by hotel operations.
- Ability to remain alert attentive and professional throughout an overnight shift.
- Ability to work independently and exercise sound judgment during overnight hours when staffing levels may be reduced.
- Coordinate with overnight hotel leadership and emergency responders when necessary
- Support emergency procedures including evacuations fire response and safety protocols
- Perform key audits door checks and perimeter inspections as required
- Maintain confidentiality and professionalism while handling sensitive or high-pressure situations
- Promote a welcoming and service-oriented atmosphere while maintaining security awareness
- Participate in departmental meetings training programs and safety drills as assigned
Qualifications :
- Minimum of 1 year of previous security law enforcement military hospitality security or related experience preferred; luxury hotel or hospitality security experience strongly preferred.
- Previous overnight hotel or hospitality security experience preferred.
- Ability to remain calm professional and solution-oriented under pressure particularly during emergencies or stressful situations.
- Strong observation critical-thinking problem-solving reasoning and conflict-resolution skills.
- Excellent interpersonal verbal and written communication skills with strong attention to accurate and timely documentation.
- Strong guest service orientation with the ability to balance security responsibilities with a welcoming and professional guest experience.
- Ability to exercise sound judgment maintain discretion and protect confidential guest and hotel information at all times.
- Ability to prioritize and manage multiple competing responsibilities while maintaining attention to safety security and guest service.
- Ability to work independently with minimal supervision particularly during overnight hours.
- Basic computer proficiency and ability to accurately complete security reports logs incident documentation and other required records.
- Professional appearance demeanor and conduct required at all times.
- Availability to work overnight shifts is a required condition of the position including weekends holidays and extended or adjusted shifts as operationally needed.
- Ability to remain alert attentive and effective throughout an overnight shift.
- Ability to walk stand or sit for extended periods of time and regularly walk or descend stairs throughout the shift.
- Ability to work in various weather conditions including hot and cold temperatures rain and other outdoor conditions as required by the position.
- Ability to safely carry lift push or otherwise move emergency equipment and other items weighing up to 50 pounds occasionally and/or exert up to 25 pounds of force occasionally as required to perform essential job duties.
- Ability to carry and operate fire extinguishers and other emergency equipment as required.
- CPR AED and First Aid certifications are an asset.
- Must meet all applicable Louisiana licensing and certification requirements for security personnel if required for the position.
- High school diploma or equivalent preferred.
- Must be legally authorized to work in the United States.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more