Overnight Night Auditor Reception Agent

We are looking for an experienced Night Auditor in a brand of lifestyle hotel at an iconic location in Downtown NYC. The hotel is part of the award-winning German-based Motel One group. Join our team and seize this unique opportunity!

Your responsibilities

The focus of this role is on the professional care of our hotel guests. Building a relationship with our guests is one of the key factors to making their stay an exceptional experience. Your responsibilities will also include the following:

• Conduct check-ins and check-outs and assist guests as they arrive and depart.
• Provide quality customer services with a smile to all hotel guests.
• Share local concierge knowledge with guests as needed.
• Assume responsibility of the hotel and operations during the night shift
• Take ownership and accountability for the hotel and its guests ensuring their satisfaction.
• Conduct day-end closing reports postings and nightly closing processes.
• Gain insights into new tasks by working together with other departments.
• Check and organize night audit closing package for accounting manager to review and close the daily business
• Checking pre-paid payments via OTAs and Hotel pre-arrival check-in system
• Verifying and checking all F&B daily reports and ensuring correct postings into hotel reservation system (Opera)

Qualifications :

What you should bring

• At least one year of hotel or hospitality experience.
• Proven computer skills in Microsoft programs.
• You are reliable enjoy hosting and have a passion for the hotel industry.
• A sincere and positive proactive attitude focused on team support and development.
• You are eager to develop your career and work well in diverse multicultural teams.
• You are open welcoming and possess excellent communication skills.
• You maintain a neat outer appearance positive charisma and good manners at all times.
• You exhibit a high level of quality awareness and a strong focus on providing exceptional service.
• FLSD Certification would be highly regarded. 

Additional Information :

We offer competitive salaries paid vacation and sick time medical dental vision and life insurance options 401K plan company incentive plan rewards for good performance training continuous opportunities for growth a great working environment with an energizing employee culture and so much more!

The Motel One Group is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive people-first culture. We are committed to non-discrimination on any protected basis covered under applicable law.

Remote Work :

No

Employment Type :

Full-time