Overnight Hospitality Clerk

CFC Properties a Cook Group Company specializes in historically and architecturally significant structures consisting of commercial retail residential and hospitality real estate. CFC prides itself on providing exceptional customer service and is committed to inclusivity community and individual and communal improvement. We achieve these expectations through philanthropy equality and education. We are an organization that wants to empower and support its community by offering various opportunities to achieve career goals.

This position at CFC is located at the historic Grant Street Inn.

The Overnight Hospitality Clerk at Grant Street Inn is the first point of contact responsible for greeting guests providing information communications scheduling and overnight monitoring of the property.

Overnight Part Time Schedule: 20 hours

Friday/Saturday: 11:00 pm - 9:00 am

Greet guests and patrons as they arrive
Check in customers verify guests payment method and provide guests with directions to their room
Take reservations keep accurate account of schedule
Communicate w/housekeeping on check in/outs
Receive and relay incoming outgoing and internal phone calls
Process incoming and outgoing mail
Manage accurate accounting of all rooms
Answer queries regarding the Inns services and amenities and local happenings
Maintain the front desk with a professional appearance

--Must be comfortable working independently in an overnight setting

High School Diploma or equivalent required
Previous customer service experience
Proficiency in Microsoft Office software & Adobe PDF
Hospitality experience preferred
Knowledge of local area preferred

Physical Requirements:

Works under general office environmental conditions
Sitting for extended periods of time utilizes close visual acuity for working with computers etc.
Occasionally required to stand climb stairs walk stoop kneel bend or crouch
Ability to lift up to 25 lbs occasionally