Overnight Front Gate Associate Marquee Park Place
Irvine, CA - USA
Job Summary
- Report any concerns to Management Engineering or Janitorial as appropriate.
- Represent Action Property Management by greeting residents guests and other visitors at the gatehouse in a welcoming and professional manner.
- Be familiar with the parking structure.
- Answer phones and greet all residents and guests as they enter or exit the property.
- Maintain the appearance kiosk area by assuring it is organized and clean at all times; summon the janitorial or maintenance staff when needed.
- Note accurately any issues or information throughout the work shift in the Daily Activity Report; read the pass-on log and read any e-mails for information pertinent to Front Gate Associate; communicate effectively with co-workers to assure a smooth transition of shifts.
- Regularly observe building activity as captured by surveillance cameras and displayed on security monitors; report suspicious or abnormal activities to Action staff and management building security or Law Enforcement as appropriate; prepare detailed documentation of incidents according to established procedures.
- Report complaints reports of nuisance and non-compliance issues to Management per the post instructions. Submit Incident Reports when necessary.
- Understand and implement Emergency Procedures when required; understand and coordinate appropriate communications with residents and emergency personnel in the event of a fire alarm fire flooding earthquake or other emergency event.
- Follow all Post Instructions and adhere to the Associations Governing Documents CC&Rs and the Rules and Regulations of the Association; be familiar with and adhere to all association policies emergency procedures and evacuation procedures.
- 1 year of customer service
- 1 year of security experience
- Preferably in hospitality or luxury property management.
- Polished and professional appearance and demeanor
- Strong verbal and written communication
- Strong critical thinking skills. Must be solutions oriented
- High attention to detail
- Personable and capable of building a strong rapport with residents and guests
- Team player
- Ability to lift up to 25 pounds
Required Experience:
IC
About Company
Why You'll Love Working at Action At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, ... View more