Overnight Front Desk Attendant
Job Location:
Sioux Center, IA - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Position: Overnights Part-Time
- Birthday & anniversary PTO
- Tuition Assistance
- Double pay on holidays
- PTO accrual on DAY 1
- Referral Bonus
- Free meal during shift(Up to $260 savings)
- Loyalty Incentive
- Employee Recognition Program
- Discounts through Verizon and AT&T
- Pay Advance Program
- Medical and Prescription Drug Insurance including Dental and Vision
- Basic Term Life/AD&D
- 401k
Position Overview
This position provides an overall welcoming environment while ensuring a safe and secure community during overnight hours. This role supports resident needs monitors the community and responds to emergencies as needed.
Essential Job Responsibilities
- Monitor front desk operations during overnight hours and maintain a visible presence.
- Welcome all guests warmly determine nature of business assist with sign-in procedure and announce guest to appropriate personnel or resident.
- Monitor the community through periodic rounds including common areas and entry points to ensure a safe and secure living environment residents.
- Respond to resident requests or concerns in a timely manner.
- Respond to emergency situations by following established procedures and notifying appropriate personnel.
- Maintain accurate log of incidents rounds and overnight activity.
- Answer and direct phone calls take messages and respond to inquiries.
- Deliver newspapers to resident apartments or mailboxes.
- Perform light cleaning of common areas public bathrooms windows floors and light fixtures.
- Empty trash in all the common areas including the office kitchen and resident trash rooms.
- Provide support to other departments as assigned by supervisor.
- Report on-the-job injuries to the supervisor before the end of the work shift on the day the injury occurs.
- Maintain confidentiality of resident and community information.
- Other duties as assigned.
Education Experience and Other Requirements
- High School diploma or GED
- Experience in customer service hospitality or senior living
- Must be at least 21 years of age
Knowledge Skills and Abilities Required
- Basic computer skills including phone systems
- Strong communication and problem-solving skills
- Ability to work independently with attention to detail
- Professional and calm demeanor especially in emergency situations
- Ability to remain alert and attentive throughout overnight hours.
- Promote teamwork in providing services to residents.
Preferred Qualifications
- Willingness to learn and help others
- Enjoyment in working with older adults
#IND
Required Experience:
IC
About Company
With senior living communities across Colorado, Illinois, Iowa, Kansas, Missouri and Nebraska, you’ll never be far from home when you choose Dial Senior Living.
