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Outside Software Account Rep Richmond

Thryv

Job Location:

Richmond, VA - USA

Monthly Salary: Not provided by the employer

Posted: 5 August 2026 (3 days ago)

Application Deadline: 2 November 2026

Vacancies: 1 Vacancy

Job Summary

This is a very exciting time for Thryv as we are making waves in becoming an international leading SaaS and platforms business provider for Small to Medium-Sized Businesses (SMBs). Weve been around in one form or another for more than 125 years always with one goal in mind helping small businesses compete and win. We provide the technology software and local business automation tools that small businesses need to better manage their time communicate with clients and get paid so they can take control of their business and be more successful. Thryv is a seven-time winner of Selling Power MagazinesTop 60 companies to Sell Foras well as Newsweeks list ofAmericas 100 most loved global workplacesfor 2024 and 2025!

Thryv Inc. - Thryv Makes Selling Powers Annual 60 Best Companies to Sell for List for Seventh Consecutive Year

Global Most Loved Workplaces 2025 - Newsweek

About the role:

This role is responsible for increasing Thryvs penetration to the existing client base increasing client engagement with existing software clients and growing the SaaS client base through new sales. This role calls on existing clients to nurture and grow relationships while identifying and pursuing new client opportunities to meet a predetermined sales quota. The Outside Software Account Representative conducts greater than 50% of their work outside of their home office.
Contacts assigned clients and presents opportunities for additional sales and/or extended usage based on client needs.
Identifies and secures new SaaS clients by leveraging self-generated prospecting (i.e. networks referrals etc.) and company-initiated prospecting programs.
Executes all defined operational processes and requirements with excellence (i.e. designed cadences for client and prospect engagement ongoing product and demo certifications order entry requirements centralized intake forms etc.).
Participates in sales meetings call calibrations and training as needed.

About Thryv- End-to-end client experience platform:

Thryv provides a secure easy-to-use platform that automates tasks and allows clients to put their customers at the center of their business. Our software offers Customer Relationship Management (CRM) Search Engine Optimization Marketing online invoices & receipts text messaging email marketing print and social media management. This automation provides the edge local businesses need to better succeed in their market.

We do it all in a convenient client experience management app that allows small business owners to get the job manage the job and get credit all from the palm of their hand.

In This Role Youll Get To:

Help grow local business market share
Defend small business America and the American Dream
Work with existing clients and hunt for new business
Become SaaS (software as a service) experts
Receive world-class training
Have the support of a four-time winner of The Top 60 Companies to Sell For company with a 125 year legacy
Educate and guide prospects through the buyers journey to help them learn how Thryv can grow their business
Partner with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products
Bring your thinking strategies and ideas to advance our companys values unique culture and vision for the future

We Are Looking for People Who:

We are seeking driven and hungry individuals to strategize and offer our unique software solutions to local business owners
Who are engagement gurus while properly managing expectations
Have the desire and commitment to do what it takes to be successful in sales
Have a positive outlook and a strong ability to take responsibility for their successes and failures
Goal orientedyoure known for destroying your sales goals
Persuasiveyou can explain software solutions in simple terms
Exceed sales quotas and expectations
Build and nurture a pipeline of prospects and close deals
Develop great solutions to help customers WIN!
Comfortable working in a remote capacity: Hi-Speed internet acceptable office setting and proper business attire is a must.

Basic Qualifications

3 years of direct sales experience required (preferably in a SaaS role or company)
2 years experience in outbound sales (full sales cycle) role required
Industry knowledge with the ability to gain a thorough understanding of the Thryv product suite
Exceptional interpersonal and communication skills both written and verbal with strong emotional intelligence adaptability and the ability to build relationships.
Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands
Ability to work independently in a remote-first environment effectively conducting sales presentations while following company established processes and procedures
Strong technical skills with proficiency in MS office and the ability to learn new programs and systems
50% driving requirement and valid drivers license.
Must live local to the city of the job posting (within a 1-hour commute)

Who We Are

At Thryv were a team fiercely devoted to the success of local businesses. Weve been around for over 100 years always with one goal in mind helping small businesses compete win and succeed. We provide the technology software and local business automation tools small business owners need to better manage their time communicate with clients and get paid so they can take control of their business and be more successful. We support businesses across the U.S. and we have team members all around the country (even internationally). In fact were a work-from-anywhere company because thats how we get the work done. Culture is vital at Thryv because it shapes our identity and therefore our measurements for growth. We have an identified set of values that hold all of us accountable paving the way for our company success and our legacy. All of this helps us deliver results for our clients and creates success for our employees. Here at Thryv making a positive impact within our team and in our local community is the reason we get out of bed every morning.

Find out more at at Thryv

We believe in a work environment where all individuals are treated fairly and respectfully have equal access to opportunities and resources and can contribute fully to the organizations success. We want our employees to feel a part of something big and we encourage the sharing of ideas and collaboration across the organization. We strive to ensure our work environment reflects diversity fairness and meritocracy. We believe all employees should have the opportunity to perform effectively in their position. We value every employee and the authenticity they bring to their role and to the organization. As a result our employee policies and internal practices focus on ability and merit as the standards for success.

Requisition Detail and Process

This information indicates the general nature and level of work performed by employees in this job. It is not designed to contain a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. The final job level offered may vary based on the applicants competencies and qualifications such as experience and education and other job-related reasons.

Our Commitment to Equal Opportunity

Thryv is proud to provide equal employment opportunities to all employees and applicants without regard to gender color race religion sexual orientation national origin citizenship age disability veteran status pregnancy genetic information or any characteristic protected by law. Thryv is committed to provide equal employment opportunities throughout the employment relationship including recruitment hiring discharge compensation benefits discipline development and advancement or other aspects of employment.

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