ACCOUNT Manager
Sales Representative
Position Summary
The Account Manager actively identifies engages and converts customer prospects by delivering tailored generator solutions building strong customer relationships and driving profitable sales growth. This role represents the company professionally during customer appointments and through follow-up in the CRM. This role includes active pursuit of self-generated sales opportunities in addition to inbound company generated ones.
Key Responsibilities
Conduct in-home or on-site appointments generated from company-provided leads.
Actively seek self-generated sales leads
Assess customer needs site conditions and buying factors to develop detailed customized proposals.
Present solutions answer questions negotiate terms and close sales professionally.
Process orders accurately and provide complete documentation to office staff for scheduling and installation handoff.
Manage and maintain product displays at designated retail or partner locations including lead generation.
Follow up consistently on existing new and past leads within the company CRM.
Build and maintain positive customer relationships that encourage repeat business referrals and strong customer satisfaction.
Meet or exceed established sales targets follow-up expectations and proposal timelines.
Communicate customer expectations special job requirements and commitments clearly to internal teams.
Stay informed regarding products promotions installation process expectations financing options and company sales practices.
Communicate with customers regarding recommended aftermarket products and accessories that may enhance or protect their generator
Qualifications / Expectations
Highly motivated goal-oriented and committed to achieving and exceeding sales goals.
Excellent communication presentation listening and negotiation skills.
Strong organizational time management and prioritization abilities.
Proven ability to build professional relationships and earn customer trust.
Ability to receive feedback adapt sales approach follow company sales processes and pursue continuous improvement.
Valid drivers license and acceptable driving record and ability to pass background checks required of all on site personnel
Comfortable using CRM systems electronic proposals email phone and digital sales tools.
Professional appearance customer-focused mindset and reliable follow-through.
Preferred Skills / Knowledge Skills and Abilities
Experience in HVAC electrical generator roofing solar or retail and hospitality sales
Experience conducting in-home sales appointments or site assessments.
CRM experience with disciplined lead follow-up and pipeline management.
Ability to understand basic installation scope site constraints and customer project expectations.
PHYSICAL REQUIREMENTS
Ability to travel between office and client locations as needed
Ability to work evenings or weekends when required
Compensation
Salary commission/bonus structure based on experience and performance
Additional incentives may be available based on company goals and KPI performance
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