Outreach and Operations Coordinator, SEC and I-HACK

Position Summary
The Outreach and Operations Coordinator for the School of Engineering and Computing ( SEC ) and the Institute for Health and Cyber Knowledge (I- HACK ) leads and coordinates undergraduate outreach and recruitment initiatives across all SEC programs with a strategic emphasis on cybersecurity. This role serves as a primary liaison between SEC I- HACK Undergraduate Admissions and external stakeholders to develop implement and assess recruitment strategies that enhance enrollment visibility and student engagement. This position also supports the coordinated operations and utilization of I- HACK ensuring alignment between facility use academic programming and recruitment activities. The coordinator plays a key role in leveraging I- HACK and the MakerSpace as signature assets to showcase experiential learning industry partnerships and applied learning opportunities to prospective students. The successful candidate must support and promote the Universitys inclusive Mission its Catholic identity and its liberal arts and professional education traditions. Essential Functions 1. Recruitment Strategy & Coordination Lead and coordinate undergraduate recruitment efforts for all SEC programs with focused initiatives supporting cybersecurity enrollment growth Develop and implement recruitment strategies that highlight SECs academic strengths experiential learning model and career outcomes Integrate I- HACK and MakerSpace into recruitment strategies as central differentiators for engineering and computing programs Collaborate with Undergraduate Admissions and Marketing to align messaging outreach strategies and recruitment activities with institutional goals Monitor recruitment trends and support data-informed decision-making 2. I- HACK Operations & Program Coordination Support the coordinated use and overall utilization of I- HACK facilities in alignment with academic research and partner engagement needs Facilitate planning and execution of programs tours camps and events hosted within I- HACK Serve as a central point of coordination among academic departments administrative units and external partners utilizing I- HACK in collaboration with relevant university units Support implementation and communication of policies procedures and best practices related to facility use Coordinate student staffing needs and support experiential learning opportunities within I- HACK Contribute to tracking usage and engagement data to inform planning and continuous improvement 3. Outreach & Engagement Lead targeted outreach initiatives including camps competitions STEM fairs and pre-college programming (e.g. CyberPatriot) Coordinate and support recruitment and outreach events including campus visits open houses information sessions and external engagements Serve as a key representative of SEC and I- HACK to prospective students families schools and community partners Facilitate engagement opportunities that connect prospective students with faculty students and hands-on I- HACK experiences 4. Communications & Marketing Collaborate with University Marketing and Communications and Admissions to ensure consistent and effective messaging across recruitment channels Develop and execute communication strategies that promote SEC programs MakerSpace student outcomes and the I- HACK experience Coordinate digital and outreach content across platforms (i.e. social media website) to enhance visibility and engagement Monitor and assess communication effectiveness to inform strategy and continuous improvement 5. Partnerships & External Engagement Maintain relationships with schools community organizations and industry partners to enhance recruitment pipelines and support student retention initiatives Lead and contribute to initiatives that strengthen pathways into engineering and computing programs and expand experiential learning opportunities 6. Program & Administrative Support Support academic programs leadership faculty and students including initiatives related to accreditation certifications and program development Collaborate with leadership to advance strategic priorities Support reporting documentation and continuous improvement efforts

Physical Demands
PHYSICAL REQUIREMENTS : Must be able to meet the physical demands of a professional office environment including travel and support of on-site events. WORKING CONDITIONS : Work is performed in a busy lab and classroom setting.

Required Qualifications
REQUIRED QUALIFICATIONS : Education: Bachelors degree. Preference for degrees in business communications marketing advertising IT or a related field. Individuals with an associate degree and appropriate experience will be considered. Experience with digital communication tools content development platforms (i.e. Canva Wix) and recruitment or CRM systems is preferred. Experience: Minimum of two years of experience in admissions outreach marketing program coordination or a related professional setting. Experience in higher education or STEM -related fields is preferred. A demonstrated interest in grant writing will be a plus. Skills: Strong interpersonal presentation and communication skills Ability to engage effectively with diverse audiences Demonstrated organizational and project coordination skills Ability to manage multiple priorities in a dynamic environment Ability to collect and analyze data to support decision-making Proficiency with Microsoft Office and willingness to learn institutional systems

Preferred Qualifications
PREFERRED QUALIFICATIONS : Experience supporting recruitment in engineering computing or cybersecurity-related programs Familiarity with higher education admissions and enrollment strategies Experience coordinating events outreach programs or facility operations Demonstrated ability to work collaboratively across departments and with external stakeholders

Work Schedule
M-F 8:00-4:30