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Outlet Manager
Job Location:
Job Location:
Cambridge, MA - USA
Yearly Salary:
$ 60000 - 65000
Yearly Salary:
Posted:
21 May 2026 (30+ days ago)
Posted:
Application Deadline:
18 August 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Description
Additional Information: This hotel is owned and operated by an independent franchisee HEI Hotels & Resorts. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.
About Us
Anchoring the renowned University Park at MIT Le Méridien Cambridge-MIT stands amidst an area legendary for its infrastructure of invention. The Boston/Cambridge area is a cultural capital of the US including world-renowned music ensembles like The Boston Symphony Orchestra the Handel and Haydn Society in addition to hundreds of museums such as the Museum of Fine Arts the Museum of Science and the Childrens Museum. Le Méridien Cambridge-MITs elegant guest rooms and suites offer a place of luxurious sanctuary and unmatched comfort. Our associates enjoy many benefits including free meals discounted parking and free cleaning for uniforms. We are conveniently located 3 blocks from MBTA Bus and Train. At Le Meridien Cambridge we take care of our associates so that you can take care of our guests. We look forward to learning more about you!
Dont meet every single requirement of this job At HEI we are dedicated to building a diverse and inclusive workplace so if youre excited about this role but your experience doesnt align perfectly with every qualification in the job description we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Plan and manage the Restaurant Room Service Banquet and other food and beverage outlets as appropriate in order to achieve customer satisfaction quality service compliance with corporate/franchise policies and procedures and federal state and local regulations while meeting/exceeding financial goals.
Essential Duties and Responsibilities
-Direct the day-to-day operations of the restaurant and room service for breakfast lunch and dinner periods. Direct the day-to-day operations of the bar operations.
-Manage the Human Resources in the various outlets in order to attract retain and motivate the associates; interview hire schedule train develop empower coach and counsel conduct performance and salary reviews resolve problems provide open communications and recommend discipline and termination as appropriate.
-Implement company programs and manage the operations of the Restaurant Room Service and any other food and beverage outlet as required to ensure compliance with LSOPs and SOPs safety regulations and federal state and local regulations to ensure an optimal level of service quality and hospitality are provided to the guest(s).
-Forecast implement monitor control and report on the various outlet budgets and their components (labor costs food costs beverage costs supplies equipment etc) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.
-Respond to customer trends needs issues comments and problems to ensure a quality experience and enhance future sales prospects.
-Create recommend and implement promotions displays buffet presentations and ideas to capture more in house guests and a larger share of the local market.
-Monitor and control the maintenance and sanitation of the various outlet areas and equipment to protect the assets comply with regulations and ensure quality service.
-Comply with attendance rules and be available to work on a regular basis.
-Perform any other job-related duties as assigned.
Qualifications and Skills
-Minimum two years of post-high school education.
-Two years of full employment in a related position.
-Hotel experience preferred.
-Requires thorough knowledge of the restaurant/hotel practices and procedures in order to perform non-repetitive analytical work. May require knowledge of policies and procedures and the ability to determine course of action based on these guidelines. Supervision management and communication skills are required.
-Requires ability to investigate and analyze current activities or information and make logical conclusions and recommendations. Ability to make decisions which are generally guided by established policy and procedures.
-Knowledge of hotel operations including marketing plans security and safety programs personnel and labor relations preparation of business plans repairs maintenance budget forecasting quality assurance programs hospitality law and long-range planning.
-Leadership skills to motivate and develop staff and to ensure accomplishment of goals.
-Able to set priorities plan organize and delegate.
-Written communication skills to be concise well organized complete and clear.
-Ability to work effectively under time constraints and deadlines.
-Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences such as effectively communicating with supervisors coworkers public etc.
Salary Range: $60000.00 $65000.00 Annually
Tipped/Service Charge Eligible No
Discretionary Performance Bonus Eligible No
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical mental and financial wellness creating value in your most important investment you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness HEI provides a wide array of coverage including Supplemental Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds and discounts through our YouDecide and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability veteran status and other legally protected characteristics.
This company is an equal opportunity employer.
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Required Experience:
Manager
About Company
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more
