Outbound Contact Representative
Job Location:
Charlotte, NC - USA
Hourly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
- 401(k) matching
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Your effort your earnings. Simple as that.
Steady year-round work. Evenings and Sundays Yours to enjoy.
We celebrate wins lift each other up and never leave anyone hanging.
Be proud to represent a company customers actually know and love.
Paid training ongoing learning and room to grow your career.
As an Outbound Representative youll serve as a key connection between our company and our customers. Youll build relationships provide valuable information and help homeowners stay comfortable year-round.
- Proactively connect with current and past customers regarding maintenance memberships service opportunities and special promotions
- Schedule appointments and ensure customers receive outstanding service
- Maintain accurate customer records and notes
- Follow up with customers to strengthen relationships and increase customer retention
- Outgoing positive and confident when connecting with peoplewhether on the phone or in person
- A strong communicator who enjoys building relationships and earning trust
- Resilient and motivatedyou dont get discouraged by a no and see objections as opportunities to educate and help
- Someone who enjoys a challenge and takes pride in finding solutions that benefit customers
- Goal-oriented with a competitive spirit and a desire to succeed
- A team player who brings positive energy and contributes to a winning culture
- Self-motivated dependable and eager to grow professionally
- MondayFriday availability (some Saturdays)
- 2 years in customer service call center or related work
- Computer proficiency (Word Excel working quickly through different programs and dexterity of doing it all while working with our customers)
- Valid drivers license clean record reliable transportation
- Able to pass a background check and drug screening
- Ongoing career development
- Internal growth opportunities
- Medical Dental Vision and more
- Short & Long-Term Disability
- 401(k) with company match
- Paid vacation holidays
- Referral bonuses
- Discounts on company services
At One Hour Heating & Air Conditioning were all about integrity teamwork and growth. We work hard laugh often and genuinely care about each other and our customers.
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. Its true our employees come first! How do we prove it First things first.
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Pay We believe the best performers deserve the best pay. Thats why we want to pay YOU the best competitive rate.
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Flexibility We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
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Career Path We offer you an unlimited future with our world class training programs. Our training programs include Technical Training Virtual technical training communications sales and more! If you are serious about your career and want to learn from the best in the industry apply today!
So if you have a great attitude and a strong workethicand are someone who takes pride in the work you do then we want to hear from you!
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment benefits scheduling and compensation at this franchise should be made directly to the franchise location and not to One Hour Heating and Air Conditioning Corporate.
Required Experience:
Unclear Seniority
About Company
At One Hour Heating & Air Conditioning, all our technicians are licensed, qualified, and equipped to handle any AC or heating project. Request service today!
