OTOP CM & Stabilization Supervisor

The OTOP CM & Stabilization Supervisor supervises staff and operations of the Recovery Incentives Program and Stabilization Counseling at Ward 93/OTOP. The incumbent is responsible for overseeing the process of determining eligibility for program services and implementation of the ASAM Multidimensional Assessment program incentives and ensure contingency management(CM) program operational functions. The incumbent will provide input/make recommendations on program systems and procedures facilities and safety requirements/procedures registration patient coordination scheduling medical records storage and maintenance and program authorizations. They will also participate in interviews focus groupsandsurveys regarding thefacilitatorsbarriersand general practices of theRecoveryIncentives Program

The OTOP CM & Stabilization Supervisor provides clinical coordination for all intake and assessment activities for the Recovery Incentives Program and Stabilization Team substance use disorder (SUD) treatment services provided by OTOP at ZSFG. They also implement and evaluate program components; provides ongoing monitoring and implementation of program compliance with State and Federal guidelines; provides administrative and clinical supervision to program staff; provides training and informationregarding intake and assessment services to our communitypartners; assist the Program Director in planning and program development; provides direct patient services as needed includingsubstanceusedisorderassessmentsusingtheASAM6DimensionalAssessmentFramework andclinical consultation for alcohol and drug treatment. Supervisory aspects of the role include clinical and administrative supervision of Recovery Incentives Program staff and Stabilization staff including scheduling and assignment of duties performance evaluations and disciplinary actions when necessary.

Under the leadership and supervision of OTOP Director Clinical Operations the incumbent provides immediate supervision to the program employees. A portion of time may be spent performing individual tasksrelated to the program such as SUD Counseling care coordination and other program or clinic services including but not limited to CM Coordinator and Stabilization backup support and LPHA duties. The CM Program Supervisor supervises unit operations to ensure compliance with UCSF Dept. of Psychiatry and BehavioralSciencesdepartmentalororganizationalpoliciesproceduresanddefinedinternalcontrolsinadditionto program andstate requirements as is governed bytheState of CaliforniaDepartmentof HealthCare CM Program Supervisor ensures accountability and stewardship of department resources (operational financial and human) in compliance with departmental standards and procedures.

The OTOP CM & Stabilization Supervisor will play a key role in providing culturally responsive trauma-informed person-centered harm reduction substance use counseling. Follow up care will be coordinated with OTOPs interdisciplinary team and outside providers or supports based on individual participant needs and interests. This will include performing biopsychosocialneedsassessmentwithparticipantsandutilizingevidence-basedmodelsofcareincludingbutnot limited to CBT solution-focused therapy motivational interviewing relapse prevention planning and case and Stabilization responsibilities the clinician will work with the OTOP Clinical Director Intake Team and OTOP Deputy Medical Director to identify opportunities and interventions to improve patient services based on Community Advisory Board feedback and clinical data analysis. The clinician may provide evidence-based talk therapy and case management to a select cohort of patients having trouble accessing mental health/psychiatric services despite receiving referrals and demonstrated motivation for treatment engagement

Weaim tofosteranenvironmentofinclusionandbelongingforourworkforceandtocreateateam thatreflectsthe diversity of patients served in our clinic.

Department Description:

The UCSF Department of Psychiatry and Behavioral Sciences is composed of programs located at several different geographic sites including the UCSF Nancy Friend Pritzker Psychiatry Building; UCSF Langley Porter Psychiatric Hospital; Zuckerberg San Francisco General Hospital and Trauma Center; San Francisco Veteran Affairs Medical Center; UCSF Medical Centers at Parnassus Heights Mount Zion and Mission Bay; UCSF Benioff Childrens Hospitals in Oakland and San Francisco; clinical and research programs at UCSFs Parnassus Heights Mount Zion and Mission Bay campuses; and community-based programs located throughout the Bay Area and Northern California. Training is provided by more than 340 full-time faculty members and over 200 volunteer clinical faculty to 600 medical students 63 general psychiatry residents 26 psychiatry fellows and more than 115 pre- and postdoctoral trainees in clinical psychology social work nursing rehabilitation therapy genetics and neuroscience.

Throughout its history the UCSF Department of Psychiatry and Behavioral Sciences has held a strong commitment to basic and clinical research training and currently sponsors a number of pre- and postdoctoral training grants in basic and clinical research. Laboratories at each of the training sites are excellently equipped for molecular and cellular biology as well as clinical psychopharmacologic neurochemical psychophysiological and social science research. Trainees in the program have access to a wide variety of inpatient and outpatient programs at UCSF that provide subspecialty care and serve as a setting for clinical psychiatric research as well as comprehensive programs to support and nurture psychiatry trainees interested in pursuing careers in mental health research.

Required Qualifications:

• Knowledge and abilities essential to the successful performance of the duties assigned to the position.
• Demonstrates resourcefulness effective written and oral communication diplomacy organizational and analytic skills.
• Demonstrated skills to supervise support staff in clinic / center administration and to effectively manage multiple priorities in a fast-paced dynamic environment.
• In depth knowledge of practice operations patient-scheduling systems medical and insurance terminology applicable information systems patient service standards and regulatory requirements.
• Working knowledge of human resources management policies with the ability to train monitor evaluate and document human resources issues and performance and to provide input to decision-making on human resources matters.
• Detail oriented with the ability to apply analytical and critical thinking skills to quickly analyze problems determine appropriate level of intervention and apply effective solutions.
• Excellent organizational and interpersonal skills. Demonstrated excellence in reliability and attendance. Must be able to work quickly and efficiently in a fast-paced environment and adapt quickly to changes in policy or procedure.
• Strong skills in written and verbal communications with the ability to convey complex administrative clinical and technical information in a clear and concise manner and to produce a variety of reports and analyses.
• Self directed assertive and creative in problem solving systems planning and patient care management.
• Basic computer skills. Experience with electronic health record systems (EHR) specifically Methasoft and Epic.
• Ability to work effectively and collaboratively with interdisciplinary teams.
• Able to provide age-appropriate assessments interpretation of data and delivery of interventions. Ability to work with any patient regardless of race gender religious affiliation cultural beliefs lifestyle and disease process or treatment plan.
• Experience and knowledge in providing evidence-based psychotherapy and substance use counseling for adults with OUD severe psychosocial stressors and acute and/or chronic trauma history.
• Capacity to be reflective about work and role
• Ability to work independently
• CSW I: Masters degree in Social Work Counseling or a related field from an accredited university or school of Social Work and registration/possession of the requirements necessary for application for registration as an associate clinical social worker as determined by the California Board of Behavioral Science Examiners or an equivalent combination of education and experience
• CSW II: Masters degree from an accredited school of social work and possession of the requirements necessary for application for licensure as a clinical social worker as determined by the California Board of Behavioral Science Examiners; or an equivalent combination of education and experience; and knowledge and abilities essential to the successful performance of the duties assigned to the position.
  

Required Licenses and/or Certifications:

• Licenses and certifications that a candidate must possess to be considered for the position. Please list:
  Family Therapist (AMFT) or Associate Social Worker (ACSW) or Associate Professional Clinical Counselor or Psychological Associate (APCC). Licensed professionals also qualify (LMFT/LCSW/LPCC).
• Certified Substance Use/Alcohol and Drug Counselor as defined by CA DHCS approved counselor certification organizations (CAADE CADTP or CCAPP)

Preferred Qualifications:

• Experience with opioid use disorder treatment including medications for opioid use disorder (MOUD)
• Knowledge of Federal State and City/County Opiate Treatment Program (OTP) regulations. Aware of institutional polices regarding the provision of services and conduct of research in compliance with HIPAA and 42 CFR.
• Experience and knowledge of perinatal mental health needs when engaged in MOUD and family systems.
• Experience working with unhoused patients.
• Experience working with immigrant populations.
• Experience working with justice involved populations.
• Minimum 2 years experience working in substance use and/or mental health field with low-income culturally diverse populations.