ORS Tort Agent

ORS - Tort Agent

FT / PT Status Full Time
Salary $20.28 Hourly
Remote Work / In-Office Hybrid

Recruiter Josh Stover 801.538.4251
Application Deadline August 24 2026

*This job posting may close at any time after the minimum advertising period of three (3) business days has passed should a sufficient applicant pool be received. Applicants are encouraged to apply as early as possible.

Key Responsibilities
ATort Agent uses automated computer systems and associated business practices to verify investigate and/or collect from potential third-partypayers for the Medicaid program. They provide customer assistance process legal documents compile and compose claims/liens or other correspondence verify potentialthird-party payers and any other information affecting collection and/or compliancepotential. An agent will explain to customers their responsibilities for payment on aMedicaid lien by telephone correspondence or in person.

A Tort Agentwill receive payments on accounts evaluate accounts to verify claims or liens have been filed review cases for appropriate payment and potential third-partypayers and/or determine appropriate legal action and next steps. They may research calculate amounts due and/or prepare documentation forfurther action. They will gather relevant information through interviews or recordsearches analyzing facts and applying knowledge of agency rules regulations andpolicies etc.

A Tort Agent may also:

• Negotiatesettlement of claims.
• Workwith recipients attorneys and insurance companies to pursue debts owed to the State of Utah.
• Providecustomer service for clients/customers in various state agencies and private companies.
• Maintainproficient computer skills in various state systems and online resources.
• ReviewsMedicaid paid claims information maintained in state computer systems
  and using knowledge of state and federal statute and insurance coverage and practices; files appropriate claims to reimburse the Medicaid program.
• Maintain accurate computer system accounting records formedical debts to ensure that receipts are posted in accordance with established state businesspractices.
  
  

Qualifications

• Proficient research skills.
• Efficient problem solving.
• Good attention to detail.
• Proficiency in a technologically driven environment with intermediate to advanced computer skills.
• Exceptional ability to multi-task and quickly make decisions.
• Strong customer service skills.
• Excellent communication skills with an ability to assist people in a manner which shows sensitivity tact and professionalism.

Preferred or trainable/on-the-job qualifications:

• Preference may be given to candidates who have a minimum of 1 year of experience in a medical or legal field.

About the Role

Location 4315 S 2700 W Taylorsville UT 84129
Background Check Required Youmust successfully pass a criminal history check.
Drug Test Required No
Schedule Code B -Competitive Career Service -Employment in this position requires a probationaryperiod

Why You Should Join Our Team
In Utah we believe hard work is important but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah click here. Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation strong work ethics and mutual support.

The Agency
Theprimary mission of Utah Office of Recovery Services is to promoteresponsibility. We help ensure that parents are financially responsible fortheir children by providing child support services and support for children incare. We also help ensure public funds are used appropriately through ourMedicaid Recovery efforts. For more informationclick here!

EEO Statement
The State of Utah is committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories consistent with legal requirements. For accommodations please contact .

Supplemental Information

• Only individuals invited to interview will be notified.

• All applications must be submitted online. Resumes emailed or faxed will not be accepted as an application.

The applicant chosen to fill this position may have accessand exposure to Federal Tax Information (FTI) Health Insurance Portability andAccountability Act (HIPAA) information Criminal Justice Information (CJI) andother confidential information as defined by 45 CFR 303.21(a). Unauthorizedaccess use or disclosure is subject to federal and state penalties fines anddisciplinary actions.

Required Experience:

Unclear Seniority