Organizational Program Manager, Apple Services Engineering

Apple Services Engineering builds the products and services Apples customers love andnhelps the rest of Apple do the same. Our teams power Apple Music Podcasts TV App StoreniCloud Commerce Search u0026 Recommendations and much more.

Were looking for a senior Organizational Program Manager to drive efficiency build scalablenprocesses and partner with engineering leadership across a large engineering own complex programs end-to-end bring data-driven insight to leadership decisions andndevelop repeatable solutions that scale. Youll advise senior leaders on organizational strategyninfluence cross-functional stakeholders and drive the programs shaping the culture of thenorganization you support.

Business Operations u0026 PlanningnOwn the rhythm of business for senior engineering leadership designing facilitating andncontinuously improving staff meetings leadership syncs and working groups with a focus onnoutcomes and follow-throughnTrack and drive action items from leadership forums; surface blockers escalate risks andnclose commitments with accountabilitynLead end-to-end planning of quarterly business reviews planning cycles and offsites nowning narrative structure and ensuring each session drives meaningful decisionsnEstablish a structured intake process for leadership priorities triaging requests and keepingnthe org focused on highest-impact worknIdentify inefficiencies and design scalable repeatable solutions; document and socializenframeworks for broad org adoptionnLead headcount planning fiscal budget management space planning and growth planningnend-to-end serving as the primary coordination point between engineering leadershipnfinance and adminnTranslate headcount engagement and operational data into actionable insights for seniornleadersnNavigate complex ambiguous organizational challenges with sound independent judgmentnnCross-functional Leadership u0026 InfluencenBuild trusted partnerships across Engineering Finance People Learning u0026 Developmentnand Communications to align priorities and drive coordinated executionnInfluence without authority align teams with competing priorities and drive consensus onncomplex multi-party decisionsnServe as a thought partner to senior leaders anticipating needs preparing them for keynconversations and providing candid well-reasoned perspectivesnnPeople Culture u0026 CommunicationsnIdentify cultural gaps and org health signals through qualitative and quantitative sensing;ntranslate findings into concrete programs spanning career development engagementnmanager effectiveness and inclusionnOwn employee engagement programs end-to-end setting measurable goals trackingnoutcomes and iterating based on datanOwn audience-tailored communication plans town halls leadership updates team blogsnand internal documentationnPartner with senior leaders on communications strategy; translate complex engineering andnorganizational topics into compelling content for audiences from ICs to executives

710 years as a Chief of Staff Senior Program Manager Senior Operations Manager ornequivalent with demonstrated end-to-end program ownership and strong autonomynExperience working directly with and influencing senior leaders in a software engineeringnorganizationnProven ability to drive programs with measurable outcomes encompassing designnimplementation and iteration not just execution supportnStrong understanding of the software development lifecycle and how engineering teams arenstructured and operatenDemonstrated ability to analyze organizational data and translate it into clear leadershipnrecommendationsnBachelors degree or equivalent relevant work experience

Experience embedded in platform and infrastructure engineering organizationsnTrack record of influencing cross-functional stakeholders and driving alignment withoutndirect authoritynHistory of designing scalable processes and frameworks not just executing existing onesnExperience mentoring or developing junior program managers or coordinatorsnA true team player and trusted partner someone who shows up for the broader orgncollaborates generously and always keeps the bigger picture in mindnExceptional interpersonal skills; ability to build trust and work effectively across functionsnlevels and global locationsnStrong organizational skills with the ability to manage multiple high-priority workstreamsnsimultaneouslynExcellent written and verbal communication; able to distill complex ambiguous informationninto clear narratives for diverse audiencesnExperience planning large-scale events offsites town halls leadership summits nincluding logistics and contentnAdaptable and composed through change; able to re-prioritize fluidlynComfortable handling sensitive and confidential information with integrity and discretionnProficiency with Keynote Pages Numbers and Apple tools preferred