Organizational Ombuds Consultant (Independent Contractor 1099)

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Job Description:

Madison College is seeking experienced independent professionals to establish a pool of Organizational Ombuds Consultants who will provide confidential impartial informal and independent conflict resolution and consultation services to Madison College employees.

These consultants are not employees of Madison College and do not report within the colleges organizational structure. They operate as independent contractors and provide an external neutral resource available to employees seeking assistance with workplace concerns conflict resolution communication challenges organizational issues and professional relationships.

The Organizational Ombuds Consultant provides employees with a confidential place to discuss concerns explore options navigate difficult workplace situations and strengthen professional relationships through informal resolution processes.

Consultants will provide services on an as-needed basis and invoice the College monthly for approved services rendered.

Compensation: This is an independent contractor (1099) opportunity. Compensation will be negotiated based on qualifications experience and organizational need. Applicants are asked to include their proposed hourly rate with their submission.

Scope of Services

Consultants may:

• Meet confidentially with employees to discuss workplace concerns.
• Provide conflict coaching and communication coaching.
• Help employees understand college policies procedures and available resources.
• Refer employees to appropriate formal college processes when appropriate.
• Identify systemic trends while protecting the confidentiality of individual visitors.
• Provide an annual aggregate report of non-identifying themes and recommendations.

Consultants do not:

• Conduct investigations.
• Make administrative decisions.
• Serve as advocates for individual employees or Madison College.
• Provide legal representation.
• Provide ongoing psychotherapy or clinical treatment.
• Receive official notice on behalf of the College.

Minimum Qualifications

Candidates should possess:

• Current professional licensure as one of the following:
  • Licensed Professional Counselor (LPC)
  • Licensed Clinical Social Worker (LCSW)
  • Licensed Marriage and Family Therapist (LMFT)
  • Licensed Psychologist
  • Attorney (J.D.) with Alternative Dispute Resolution experience
  • Other equivalent professional credentials demonstrate expertise in workplace conflict resolution.

AND

A minimum of five years of professional experience in one or more of the following:

• Organizational Ombuds practice
• Workplace conflict management
• Mediation
• Arbitration
• Restorative Practices
• Conflict coaching
• Organizational consulting
• Employee relations
• Higher education administration
• Organizational development

Preferred Qualifications

Preference may be given to candidates with:

• International Ombuds Association Foundations Certificate
• Certified Organizational Ombuds Practitioner (CO-OP)
• Professional mediation certification
• Restorative Practices certification
• Arbitration certification
• Trauma-informed conflict resolution training
• Experience serving colleges universities healthcare organizations government agencies or large nonprofit organizations.

Desired Competencies

Successful consultants demonstrate:

• Exceptional listening and facilitation skills.
• Sound professional judgment.
• Ability to navigate highly sensitive matters.
• Cultural humility and emotional intelligence.
• Ability to maintain strict confidentiality.
• Knowledge of organizational systems and workplace dynamics.
• Ability to recognize systemic trends while protecting individual confidentiality.

Engagement Model

• Independent Contractor (1099)
• Estimated utilization of approximately 50100 hours annually per consultant
• Virtual consultations with occasional in-person meetings as requested
• Flexible scheduling
• Monthly invoicing

Required Submission Materials

Interested consultants should submit:

• Letter of Interest
• Resume or CV
• Professional licenses and certifications
• Three professional references
• Proposed hourly rate
• Brief description of relevant experience (organizational ombuds mediation restorative practices conflict coaching higher education etc.)
• Availability (virtual in-person evenings weekends if applicable)

If you are experiencing application issues please contact us at the Talent Acquisition email or HR hotline .

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Madison Area Technical College does not discriminate on the basis of race color national origin sex disability or age in employment admissions or its programs or activities. Madison College offers degrees diplomas apprenticeships and certificates in Architecture & Engineering; Arts Design & Humanities; Business; Construction Manufacturing & Maintenance; Culinary Hospitality & Fitness; Education & Social Services; Health Sciences; Information Technology; Law Protective & Human Services; Science Math & Natural Resources; and Transportation. Admissions criteria vary by program and are available by calling our Enrollment Office at or Ext. 6210. The following person has been designated to coordinate Title IX of the Education Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973 and to handle inquiries regarding the colleges nondiscrimination policies: Lisa Muchka Director Civil Rights and Compliance 1701 Wright Street Madison WI 53704 (608) 246.5221