Orders Delegate

At Elara Caring we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals providing the Right Care at the Right Time in the Right Place.

Job Description:

Orders Delegate

At Elara Caring we care where you are and believe the best place for your care is where you live. We know theres no place like home and thats why our teams continue to provide high-quality care to more than 60000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as an Orders Delegate. Being a part of something this great starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers.

To continue to be an industry pioneer delivering unparalleled care we need an Orders Delegate commitment and compassion. Are you one of them If so apply today!

Why Join the Elara Caring mission

• Work in a collaborative environment.
• Be rewarded with a unique opportunity to make a difference
• Competitive compensation package
• Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost
• Opportunities for advancement
• Comprehensive insurance plans for medical dental and vision benefits
• 401(K) with employer match
• Paid time off paid holidays family and pet bereavement
• Pet insurance

As an Orders Delegate youll contribute to our success in the following ways:

• Manages patient orders in HomeCare HomeBase (HCHB) and Forcura.
• Processes and sends all orders to the appropriate physician or clinical provider for signature including but not limited to Plan of Care/485 Verbal Orders Add-on Evaluations Discharge Follow-up Resumption of Care Transfer to Inpatient Facility.
• Manages the coordination of orders via all available means of delivery (telephonic fax email personal-delivery other).
• Coordinates with branch and sales staff to engage clinical providers and procure order signatures.
• Visits physicians to retrieve or deliver outstanding orders.
• Ensures a professional appearance when meeting with physicians.
• Works to maintain positive collaborative relationships with referral sources signing physicians primary care providers patients and their caregivers and internal business partners.
• Monitors documentation folders in Forcura and follows up appropriately.
• Oversees the appropriate use of Elara Caring resources including but not limited to supplies and personnel to ensure financial success.
• Participates in internal staff meetings and training activities as assigned.
• Promotes Elara Carings philosophy mission statement and administrative policies to ensure quality of care.
• Maintains patient and staff privacy and confidentiality pursuant to HIPAA Privacy Final Rule.
• Performs other duties/projects as assigned.

What is Required

• High School Diploma/GED
• Excellent Customer Service skills
• Knowledge of Microsoft Word and Excel
• Must be able and willing to travel up to 25% to meet business needs
• Must have reliable transportation valid drivers license and current auto insurance in accordance with the state laws.

You will report to the Regional Orders Manager.

This is not a comprehensive list of all job responsibilities; a full job description will be provided.

We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender gender identity or expression or veteran status. We are proud to be an equal opportunity workplace.

Equal Employment Opportunity: We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited hired assigned and promoted without regard to race national origin religion age color sex sexual orientation gender identity disability protected veteran status or any other protected characteristic. If you require assistance due to a disability in the application or recruitment process please submit a request via email at

Pay & Benefit Information: Compensation for this role will be determined based on a variety of factors including qualifications skills competencies and relevant experience. Elara offers a broad range of benefits. Learn more at Elara Caring participates in E-Verify after a job offer is accepted and Form I-9 completed.