Order-to-Cash Specialist

About the Role:
We are seeking a detail-oriented Order-to-Cash (O2C) Specialist to support and optimize the full cycle of customer transactionsfrom order placement to payment collection. This position plays a key role in ensuring accurate processing billing and reporting to maintain a smooth revenue flow. If you have experience in order management and financial operations this is a great opportunity to grow professionally within a collaborative environment.

Key Responsibilities:

• Order Management: Handling order entry processing and fulfillment ensuring accuracy and timely delivery.
• Billing & Invoicing: Creating and sending accurate invoices to customers managing billing cycles and resolving any billing discrepancies.
• Payment Collection: Monitoring payments following up on overdue invoices and managing customer accounts to ensure timely payments.
• Customer Communication: Interacting with customers regarding orders invoices payments and any related queries or issues.
• Process Optimization: Identifying areas for improvement in the O2C process implementing changes and leveraging technology to streamline workflows.
• Reporting & Analysis: Generating reports on key performance indicators (KPIs) like Days Sales Outstanding (DSO) and analyzing data to identify trends and areas for improvement.
• Collaboration: Working closely with sales finance and customer service teams to ensure seamless order processing and payment collection.

Requirements:

• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in ERP and CRM systems.
• High attention to detail and accuracy in data handling.
• Ability to work independently and within a team.
• Solid problem-solving and conflict-resolution skills.
• Speaking Spanish is a plus.

If you meet the qualifications and are motivated to contribute to a high-performing finance team we look forward to your application!