Order Processor

About Gibson

Gibson Homewares is the nations leading producer of dinnerware cookware cutlery tools and gadgets - all the essentials needed for prep cooking dining and entertaining.

For over 40 years and spanning four generations as a respected and trusted family-owned company Gibson Homewares has developed a portfolio of brands across multiple categories.

Based in Los Angeles Gibson is known for delivering product lines with style and value for the global retail marketplace. Gibsons legacy brands include Gibson Elite Gibson Home and Soho addition Gibson is a driving force behind global brands such as Martha Stewart Babish Kenmore Crockpot Oster Mr. Coffee Sur La Table and Peanuts.

At Gibson PEOPLE ARE THE #1 PRIORITY. Gibson is always looking for new talent to join our growing team.

For more information visit us at

Job Title: Order Processor (Oracle ERP / EDI)

Location: Los Angeles CA (In-Office MondayFriday)

Local candidates only

Position Summary

We are seeking a detail-oriented Order Processor to support order processing and data entry within our corporate office. This role is responsible for accurately entering customer orders into our Oracle ERP system supporting order workflow operations and performing general administrative and clerical duties as needed.

Experience with EDI (Electronic Data Interchange) is highly preferred especially for candidates familiar with interpreting raw EDI data and supporting trading partner setups.

Key Responsibilities

• Enter and process customer orders in Oracle ERP
• Review and accurately input order data with a high level of attention to detail
• Support EDI order processing and assist with interpreting raw EDI data (preferred)
• Assist with testing EDI transmissions and maintaining documentation for trading partner setups (plus)
• Coordinate with internal teams including IT to support EDI data flow and issue resolution
• Analyze customer order requirements and ensure proper processing workflows
• Maintain organized records reports and order documentation as needed
• Perform general office support tasks (filing scanning copying data entry typing)

Requirements

• 2 years of order processing or order management experience
• Experience with Oracle ERP or similar ERP systems preferred
• EDI knowledge strongly preferred (order processing data interpretation or transmission testing)
• Proficiency in Microsoft Office (Excel Outlook Word)
• Strong attention to detail and accuracy with data entry and numbers
• Excellent communication and interpersonal skills
• Ability to prioritize tasks in a fast-paced office environment
• Highly organized dependable and quick to learn new systems

Preferred Skills (Nice to Have)

• EDI transaction analysis or trading partner setup experience
• Experience working with IT or technical teams on data workflows
• Familiarity with supply chain or order fulfillment processes