Order Management Coordinator

As an Order Management Coordinator you will play an important role in ensuring customer orders are processed accurately and shipped on time. Youll work closely with customers sales logistics production and transportation providers while maintaining accurate records and generating reports in Microsoft Excel.

• Process customer orders and maintain accurate order records.
• Enter order revisions customer updates and invoicing information.
• Coordinate shipments with customers and freight carriers.
• Schedule customer-arranged freight and provide shipping quotes for company-arranged transportation.
• Work with logistics and production teams to help meet delivery schedules.
• Process return merchandise authorizations (RMAs) and customer credits.
• Communicate with customers regarding order status shipping documentation and delivery updates.
• Create update and maintain reports using Microsoft Excel.
• Research and resolve shipping issues order discrepancies and customer concerns.
• Assist with system updates process improvements and testing of new procedures.
• Cross-train to support multiple customer channels as needed.
• Perform other duties as assigned.
• Pay Rate: $21/hour
• Please Note: This is a 100% onsite short-term temporary assignment expected to last 24 months depending on business needs.

• High school diploma or GED.
• Previous experience in order management order entry customer service or an administrative support role.
• Proficiency in Microsoft Excel is required.
• Strong computer skills and the ability to learn new software systems.
• Excellent organizational skills and attention to detail.
• Strong verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent customer service and problem-solving skills.

Thank you for your interested in our short-term Order Management Coordinator position! Please submit your resume via Indeed or by emailing it to .

You can register with Axiom to apply here:

Experience:

IC