Order Fulfillment Logistics Program Manager

Oracle Cloud Infrastructure is seeking an experienced Order Fulfillment / Logistics Program Manager to lead strategic transportation operations and global logistics initiatives supporting OCIs rapidly expanding infrastructure network. This role serves as a transportation subject matter expert driving operational excellence across domestic and international freight movements while partnering with cross-functional organizations to deliver scalable transportation solutions.

The successful candidate will have deep expertise in transportation management systems carrier management logistics operations supplier performance and end-to-end program management. This position plays a key role in supporting OCIs accelerated growth large-scale infrastructure deployments and continuous improvement initiatives through data-driven decision-making and AI-enabled analytics.

Key Responsibilities

Transportation Operations

• Manage transportation execution supporting Oracle Cloud Infrastructure deployments across global regions.
• Provide transportation oversight and operational support for increased shipment volumes driven by OCI expansion and large-scale infrastructure deployments.
• Monitor critical shipments from origin through final delivery to third-party logistics (3PL) warehouses and Oracle data centers.
• Coordinate transportation activities to ensure on-time delivery while proactively mitigating transportation risks and delays.

Data Center & Rack Transportation

• Manage transportation support for Data Center Infrastructure Management (DCIM) shipments providing shipment visibility and status updates from dispatch through final delivery.
• Coordinate rack transportation activities from manufacturing facilities through delivery to Oracle data centers.
• Partner with deployment warehouse and data center teams to ensure critical infrastructure arrives on schedule to support deployment timelines.
• Escalate transportation issues and lead cross-functional resolution efforts for high-priority shipments.

Transportation Management Systems (OTM)

• Serve as the Oracle Transportation Management (OTM) subject matter expert for the Orders & Logistics organization.
• Drive optimization of transportation planning execution reporting and system configuration within OTM.
• Partner with IT and business stakeholders to identify system enhancements and process automation opportunities.
• Develop best practices documentation and user training to improve OTM adoption and operational efficiency.

Reverse Logistics

• Lead transportation operations supporting reverse logistics including returns repairs RMAs and asset recovery.
• Develop transportation strategies that optimize cost transit time and asset recovery while maintaining service quality.
• Partner with repair depots suppliers warehouses and logistics providers to ensure efficient reverse supply chain operations.

Program Management

• Lead cross-functional transportation initiatives involving Finance IT Trade Compliance Tax Procurement and Supply Chain Operations.
• Manage transportation-related projects from planning through implementation ensuring alignment with business objectives.
• Identify process improvement opportunities and lead initiatives that enhance operational efficiency scalability and customer service.
• Develop executive-level reporting and communicate program status risks and recommendations to leadership.

Carrier & Supplier Management

• Manage strategic relationships with global transportation providers and logistics partners.
• Lead commercial negotiations related to transportation services pricing and contractual performance.
• Monitor carrier performance using key performance indicators (KPIs) and service-level agreements (SLAs).
• Drive continuous improvement initiatives with transportation providers to improve reliability cost efficiency and service quality.
• Support the successful integration and operational management of additional transportation carriers as OCI expands its logistics network.

Data Analytics & Continuous Improvement

• Perform advanced data mining and transportation analytics to identify trends capacity constraints cost savings and operational improvement opportunities.
• Develop dashboards and performance metrics to measure transportation effectiveness carrier performance and delivery reliability.
• Leverage AI technologies and advanced analytics to improve shipment visibility predictive risk management transportation optimization and operational decision-making.
• Drive automation initiatives that reduce manual effort and improve transportation planning and reporting.

Preferred Qualifications

• Bachelors degree in Supply Chain Management Logistics Business Engineering or a related discipline.
• 8 years of experience in transportation logistics supply chain operations or global freight management.
• Experience managing domestic and international transportation networks supporting large-scale technology or manufacturing operations.
• Deep knowledge of transportation management systems preferably Oracle Transportation Management (OTM).
• Experience supporting global data center cloud infrastructure or high-tech supply chains is highly desirable.

Preferred Skills

• Oracle Transportation Management (OTM) subject matter expertise.
• Strong understanding of domestic and international freight operations carrier management and transportation planning.
• Experience with reverse logistics and asset recovery operations.
• Proven program management experience leading complex cross-functional initiatives.
• Experience collaborating with Finance IT Trade Compliance Tax Procurement and Operations organizations.
• Strong commercial negotiation and supplier relationship management skills.
• Advanced analytical skills with proficiency in SQL Excel Power BI Tableau or comparable business intelligence tools.
• Experience applying AI and automation technologies to improve logistics operations and decision-making.
• Excellent communication stakeholder management and executive presentation skills.
• Demonstrated ability to influence cross-functional teams without direct authority in a fast-paced global environment.

Success Measures

Success in this role will be measured by:

• On-time delivery performance for critical OCI infrastructure shipments.
• Successful execution of transportation support for large-scale global deployments.
• Effective integration and performance management of transportation carriers.
• Improved transportation cost efficiency and carrier performance.
• Increased visibility and operational control through Oracle Transportation Management.
• Efficient execution of reverse logistics transportation programs.
• Successful delivery of cross-functional transportation initiatives.
• Increased automation predictive analytics and AI-driven insights supporting transportation operations.