OPS Museum Visitor Services & Safety Rep (32-36 hoursweek)

OPS Temporary

High school diploma or GED

Why Join Our Team

Our Museum Safety Representatives play an important role in creating a safe welcoming and positive environment for Museum visitors staff and occupants. As part of the Museums front-line operations Museum Safety Representatives help ensure that guests can enjoy the Museums spaces exhibits and collections in a safe and secure setting.

Visitor Services and Safety Representatives are an important part of the Museums front-line visitor experience and safety operations. Representatives help protect Museum collections exhibits and occupants while providing friendly and knowledgeable service to visitors at Powell Hall and the McGuire Center of Lepidoptera and Biodiversity.

Representatives regularly interact with Museum visitors providing information about exhibits Museum events and available resources while helping maintain a safe welcoming and positive environment for all visitors.

Essential duties include:

• Greeting and assisting Museum visitors in a friendly and professional manner.
• Monitoring exhibition areas and conducting exhibit patrols.
• Helping protect Museum collections displays facilities and occupants.
• Enforcing Museum policies and procedures in public areas.
• Monitoring public spaces to help ensure a safe and welcoming environment.
• Providing access to secure areas as authorized.
• Supporting event setup and strike activities.
• Assisting with emergency response and following established emergency procedures when needed.
• Providing visitors with information about exhibits Museum events and resources.
• Performing other visitor services and safety duties as needed.

This is a part-time time-limited OPS position with a minimum one-year commitment preferred. 3236 hours per week; shifts are MondaySaturday 9:00 a.m.5:30 p.m. and Sunday 10:00 a.m.5:30 p.m. Weekday weekend and holiday availability are required. Training is anticipated to begin in late October 2026.

$17.00 per hour

• High school diploma or GED.
• Strong customer service and communication skills.
• Positive and welcoming attitude.
• Ability to multitask and work effectively in a fast-paced environment.
• Ability to interact positively with a diverse range of visitors.
• Ability to work a flexible schedule including weekdays and weekends.

• Previous customer service experience.
• Experience working in a museum cultural institution public-facing environment or similar setting.
• Experience in safety security event operations or crowd management.
• Interest in or knowledge of the natural world.

To be considered applicants must complete the online application and email the following to :

• Current Resume
• List of availability for fall semester and winter break including weekday and weekend availability.

Applications must be submitted by 11:55 p.m. (ET) of the posting end date.

Training is anticipated to begin in late October 2026.
Walk-ins and phone calls regarding applications will not be accommodated.