Ophthalmic Operations Supervisor

Shift: 8a-5:00p

JOB DESCRIPTION: Supervise overall day-to-day operations of a defined area within The Eye Center. Plans organizes and directs day-to-day routine operations of preoperative operative and post-operative surgery patients provides training and on-boarding to new team members assigned to location; coordinate and lead in-service and team meetings; gather and resolve patient relations issues/complaints; assist operations manager with weekly schedule format and staff shifting; work with study coordinators to ensure all study patients are seen timely and in accord to clinic needs; provide on-going performance feedback and addresses problems that arise. Work with operations leadership to complete annual performance review for team members. Participate directly in clinical and non-clinical roles. Coordinates the purchase of medical and office supplies necessary for the practice. maintains inventory system to ensure adequate resources; participate in maintenance program for all office and medical equipment for timely repairs and proper functioning. Assist operations leadership with all equipment and facility maintenance issues and concerns work with building safety captain to educate and train new employees on proper safety regarding facilities and equipment. Works with manager to formulate plan for professional development. Attends educational in-services as appropriate. participates in professional activities and organizations to maintain knowledge of current trends practices and developments. Assists with communicating and maintaining TEC safety program standards; oversee management of medication and supply ordering for clinic use attend monthly safety meetings and bi-weekly patient safety and clinical service meetings; Responsible for daily huddle and communication regarding patient and clinic flow schedule updates staffing schedules equipment needs or repairs etc. to providers and team. SuperUser for electronic medical record EMR.

MINIMUM QUALIFICATIONS: High School Diploma or equivalent. Must be skilled Certified Ophthalmic Tech cross-trained in patient exam and operating room procedures. Five (5) years job related experience with two (2) years in a leadership role. JCAHPO certification and knowledge of office-based and/or ASC operating room procedure preferred. Proficient with word processing spreadsheets and presentation software applications. BLS/CPR certified.

PHYSICAL REQUIREMENTS (Medium): 20-50 lbs; 0-33% of the work day (occasionally); 11-25 lbs 34-66% of the workday (frequently); 01-10 lbs 67-100% of the workday (constantly); Lifting 50 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking Occasional sitting Close eye work (computers typing reading writing) Physical demands may vary depending on assigned work area and work tasks.

ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock Floor Surfaces Hot/Cold Temperatures Indoor/Outdoor conditions Latex Lighting Patient care/handling injuries Radiation Shift work Travel may be required. Use of personal protective equipment including respirators environmental conditions may vary depending on assigned work area and work tasks.

Emory is an equal opportunity employer and qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcares Human Resources at . Please note that one weeks advance notice is preferred.