Ophthalmic Medical Assistant

Taking Care of our Teams who Take Care of our Patients

• Competitive Wages & Sales Incentives
• Volunteer Pay
• Sick Pay: Eligible Teammates accrue sick leave per state law
• 401K with Match and vested at 100%
• Employee Assistance Program
• On the Job Training & Certification
• Teammate Recognition Program
• Teammate Discounts on eyewear and contact lenses

POSITION SUMMARY:

Assist Optometrists in scribing during a patient exam. Review patient status and perform medical tests. Assist with in-office procedures ensuring proper informed consent is obtained. Set up and clean up from procedures. Educate patients on the proper use of eyeglasses and contact lenses. Maintain patient records and update as necessary; ensure confidentiality with all patient information according to HIPAA

DUTIES AND RESPONSIBILITIES:

PROCESS & PROCEDURE

Perform all preliminary components of the ophthalmic work up depending on orders/protocols for exam type

Scribe for the Optometrists by documenting results obtained in exam

Document chief complaint and full history in a timely manner

Gather medical records and patient information

Maintain confidentiality with all patient information according to HIPAA

Perform diagnostic testing

Operate maintain and clean a variety of ophthalmic instruments

Assist Optometrists with basic procedures

Help patients with vision screening and in determining the power of their eyeglasses or contact lenses

ADMINISTRATIVE SUPPORT

Greet patients and customers

Handle billing and insurance process

Answer phones

Schedule appointments

MINIMUM KNOWLEDGE EXPERIENCE & SKILLS REQUIREMENTS:

Graduating Optometrist waiting for license

2-3 years optical or retail health operations experience preferred

Working knowledge of ophthalmology terminology

Strong communication and interpersonal skills

Strong planning and organizational and time management skills

Able to work collaboratively in a team environment

Strong problem-solving skills to identify problems and develop solutions

Strong verbal and written communication and interpersonal skills

Attention to detail

Able to thrive within a fast-paced environment

Able to maintain a high level of confidentiality

Proficiency in Microsoft Office Suite of programs

ESSENTIAL FUNCTIONS & WORK REQUIREMENTS:

Ability to effectively communicate at all levels within the organization through written and two-way verbal communication

Able to sit or stand for extended periods of time

Able to operate various office equipment (e.g. personal computer telephone fax machine copier etc.)

Able to read and write at a high school graduate level

Able to lift 10 to 20 pounds

Able to view/read computer screen for extended periods of time

Able to work normal and/or extended (evenings nights and weekends) office hours to meet established deadlines

Able to travel independently to support Company objectives and personal development