Operations Systems Implementation Analyst

WHO WE ARE

ODW Logistics is a people-focused and customer-driven third-party logistics (3PL) provider committed to delivering seamless end-to-end supply chain solutions. Our extensive range of services include supply chain design and innovation warehousing efficient distribution and fulfillment freight brokerage transportation management and specialized e-commerce fulfillment solutions.

POSITION SUMMARY

The Operations Systems Implementation Analyst will support critical business processes as part of onboarding new business and/or warehouses. This position will work through document flows internal and external vendors solutioning and functional teams. This position plays an important role in driving operational excellence at ODW.

Essential Functions

Develop and define Concept of Operations and process flows from beginning to end
Maintain cross-functional partnerships with sales IT and operations stakeholders
Gather and document critical business requirements
Translate business needs to system and process requirements
Create and perform user acceptance testing (UAT) scripts and report for executive-level visibility in project trajectory
Serve as the first line of defense in IT ticketing process
Foster and execute management and associate systems training plans during new launches
Support PMO in accurate project and timeline reporting
Assist in creating work instructions prior to live account launches
Provide on-site go-live support to Operations
All other duties as assigned

Minimum Qualifications

These may be representative but not all-inclusive of those commonly associated with this position. We encourage you to apply even if you dont meet every qualification.

Education & Experience

Bachelors degree in business management logistics industrial engineering or equivalent education/work experience preferred
3 5 years of experience interfacing with external and internal customers preferred
Previous experience with warehouse management systems (HighJump (Korber) and/or Symmetry (AS400)) preferred
Capabilities
Collaboration and teamwork skills
Strong decision-making abilities
Ability to analyze and manage projects
Excellent verbal and written communication skills
Ability to work in a fast-paced environment

Physical & Mental Requirements

While performing the duties of this job the employee requires the ability to:
Hear read and comprehend write and communicate
Continuously sit type and perform repetitive wrist motion
Occasionally stand walk bend squat/kneel twist/turn or reach
Focus (with or without corrective lenses) to see close and distant along with depth perception capabilities
Spend considerable amount of time on warehouse floor in fast-paced environment

The physical demands herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

OUR VALUES

Pillared on our core values we strive for collective growth and reaching our highest potential. We are dedicated to helping our teammates experience fulfillment through their individual strengths and innovative ideas.

Respect Give and it will be given.

We treat others as we want to be treated. We cannot control events but we can control our response. We build respect through honesty fairness and integrity.

Trust Earned over time.

We do what we say we will do. We are clear direct and honest. We seek to understand and be understood.

Team Accomplish more together.

We work hard toward a common goal. We desire to make everyone successful. We achieve the best results as a team.

Opportunity Realize your potential.

We believe all people have significance and potential. We understand work and life are integrated and we value both. We strive to make an impact in the world around us.

EQUAL OPPORTUNITY EMPLOYER

ODW Logistics is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions at ODW Logistics are based on business needs job requirements and individual qualifications without regard to race color religion sex sexual orientation gender identity national origin veteran or disability status. ODW Logistics will not tolerate discrimination or harassment based on any of these characteristics.

DISCLAIMER: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as an exhaustive list of all duties responsibilities success profile characteristics or qualifications required of employees assigned to this job. Management retains the discretion to add to or change the duties of the position at any time.

EXPERIENCE FULFILLMENT AT ODW LOGISTICS.

Salary Pay Grade Level 15

Salary Range $63000 to $84000

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Required Experience:

IC