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Operations Support Specialist (IT) (Top Secret) Sterling, VA
Job Location:
Job Location:
Sterling, MA - USA
Monthly Salary:
$ 86600 - 181800
Monthly Salary:
Posted:
17 June 2026 (30+ days ago)
Posted:
Application Deadline:
14 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans Transitioning Military National Guard and Reserve Members Military Spouses Wounded Warriors and their Caregivers. If you have the required skill set education requirements and experience please click the submit button and follow the next steps. Unless specifically stated otherwise this role is On-Site
Operations Support Specialist
Sterling VA US
Minimum Clearance Required to Start: Top Secret
Percentage of Travel Required: Up to 10% (Local)
The proposed salary range for this position is: $86600 - $181800
The Opportunity:
CACI is seeking a skilled and motivated Operations Support Specialist to provide critical operations support for our globally deployed signal processing systems and their related applications. The ideal candidate will offer technical support for Linux Cisco and other proprietary systems. They will play a key role in managing the network connections during system deployments troubleshooting when issues arise and act as a point of contact during software maintenance and other events. This position requires networking expertise strong communication skills the ability to multi-task during high work volume times and a knack for quickly diagnosing and resolving issues. The successful candidate will need a holistic understanding of both the individual components and the system as a whole to ensure that all parts work together efficiently and effectively.
Note:This is NOT a teleworking role. Daily activities are onsite work only.
Responsibilities:
Qualifications:
Required:
Desired:
Pay Range:
There are a host of factors that can influence final salary including but not limited to geographic location Federal Government contract labor categories and contract wage rates relevant prior work experience specific skills and competencies education and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI you will receive comprehensive benefits such as; healthcare wellness financial retirement family support continuing education and time off benefits.
The proposed salary range for this position is:
$86600 - $181800
Operations Support Specialist
Sterling VA US
Minimum Clearance Required to Start: Top Secret
Percentage of Travel Required: Up to 10% (Local)
The proposed salary range for this position is: $86600 - $181800
The Opportunity:
CACI is seeking a skilled and motivated Operations Support Specialist to provide critical operations support for our globally deployed signal processing systems and their related applications. The ideal candidate will offer technical support for Linux Cisco and other proprietary systems. They will play a key role in managing the network connections during system deployments troubleshooting when issues arise and act as a point of contact during software maintenance and other events. This position requires networking expertise strong communication skills the ability to multi-task during high work volume times and a knack for quickly diagnosing and resolving issues. The successful candidate will need a holistic understanding of both the individual components and the system as a whole to ensure that all parts work together efficiently and effectively.
Note:This is NOT a teleworking role. Daily activities are onsite work only.
Responsibilities:
- Deliver comprehensive support for global systems and associated applications across the program
- Provide technical assistance for Linux Cisco and various proprietary systems
- Support current and upcoming software migrations including RHEL updates
- Contribute to the planning execution and troubleshooting of software release lifecycle processes
- Act as a liaison between technical and non-technical stakeholders
- Engage in professional and inquisitive communication via phone email and chat platforms
- Identify report and communicate all known issues to the appropriate personnel
- Provide operational updates when necessary (daily/weekly/monthly reports)
- Effectively manage multiple tasks during periods of high workload; document issues via JSM troubleshoot and communicate efficiently
- Rapidly diagnose and either resolve or escalate issues based on their type and severity
- Recognize potential risks and create strategies to mitigate them utilizing the Change Control Process as necessary
- Train educate and mentor team members on troubleshooting and triaging complex systems engineering problems
- Ensure all operational reporting is completed in accordance with service level agreements and program expectations
- Efficiently manage and prioritize reported/discovered issues escalate when necessary and maintain a focus on system availability
- Occasional overtime and on-call support may be required
Qualifications:
Required:
- Active Top Secret with SCI eligibility (TS/SCI preferred)
- Bachelors degree in Computer Science Systems Engineering Information Technology or a related field
- Minimum 5 years of related experience
- Security certification or the ability to obtain it within 90 days of employment
- Demonstrated experience with Linux Cisco and other proprietary systems
- Robust understanding of network protocols server administration and storage solutions
- Experience with computer networking devices (routers switches firewalls)
- Capability to thrive in a fast-paced environment with evolving priorities
- Exceptional problem-solving and analytical skills
- Strong communication and interpersonal skills
- Ability to train and mentor team members
Desired:
- Relevant certifications (such as CompTIA Linux Cisco CCNA RHCE/RHCSA) are preferred
- Knowledge of programming languages and scripting
- Familiarity with containerization technologies
- Prior Military service and/or experience working with Military Service groups
- Experience with ticketing systems such as Remedy Jira Service Management Confluence or ServiceNow
- Experience with SIGINT data processing/technology
- High comfort level working with technology in a fast-paced environment
Pay Range:
There are a host of factors that can influence final salary including but not limited to geographic location Federal Government contract labor categories and contract wage rates relevant prior work experience specific skills and competencies education and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI you will receive comprehensive benefits such as; healthcare wellness financial retirement family support continuing education and time off benefits.
The proposed salary range for this position is:
$86600 - $181800
Required Experience:
IC
About Company
VetJobs & Military Spouse Jobs works with our employer partners to source, screen, and move qualified talent to the desktops of the Hiring Managers. Application is a two-step process, so please be patient with the team. When you submit to a position on our site your information will ... View more
