Operations Support Specialist Hybrid (Danvers, MA)
Danvers, IL - USA
Job Summary
Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you A career thats making a bigger impact on the world At OneDigital we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day we are fueling dreams achieving big goals and embracing each others truest selves.
We understand that pursuing a new job is a big deal. Maybe youre afraid you wont fit in. Well heres the good news. For us the days of fit in to get in are over and being different is not a barrier to getting ahead. Greatness comes in all shapes sizes colors and experience levels. If you are looking for a people-first culture that is wired for growth driven to serve and totally committed to having your back give us a best life awaits.
Must be eligible to work in the United States without the need for work visa or residency sponsorship.
We kindly ask that external recruiters agencies and search firms do not contact our hiring managers or employees directly regarding open positions. All candidate submissions must go through our official application process and must be made aware to our internal Talent Acquisition team to verify candidate ownership.
Unsolicited resumes or candidate profiles sent to OneDigital without a prior signed agreement will be considered the property of such cases OneDigital reserves the right to pursue and hire those candidates without any financial obligation to the agency or recruiter.
Our Newest Opportunity:
Summary:
The Operations Support Specialist serves as a trusted partner across all areas of responsibility supporting the Manager of Operations Senior Vice President of Operations and others on the operations team as needed. The Specialist will help the Operations Team be more productive and effective bymaintainingresponsibility for key assignments general project managementplanningand support. They will work closely with Operations leadership and cross-functional business areas to support operational efficiency administrative execution and data integrity. The ideal candidate is looking to start or broaden their career in business operations projectadministrationand strategy.
Essential Duties and Responsibilities(include but are not limited to):
Meeting PreparationAndSupport
Preparation with stakeholders and materials managementincludes:PowerPoint creation working with key business areas and leaders to build agenda and materials and organizing and sharing deliverables
Meeting record keeping:Participateand support in keeping meetings on time and on topic taking detailed notes and actions; creating summarized meeting highlights fordisseminatingto participants following up on action items
Partner with advisors to support sales origination efforts byidentifyingengagement opportunities and helping drive prospect activity
Event PlanningAndCalendar Management
Calendar management as requested for the Operations Team
Light travel planning and coordination
Eventlogisticsresearch coordination and administrative support in service of Operations teamobjectives as directed by Operations leadership
Provide administrative coordination for internal and client-facing operational webinars and educational events including RSVP management attendee tracking follow-uplogistics and post-event record keeping as directed by the Operations team
Data Management
Auditing reports
Reviewing operational and client data within Salesforce and other internal systems; performing data hygiene tasks and coordinating with data owners to ensure accuracy in support of Operations team reporting
Creating financial summary reports
Maintainand manage Salesforce data related to client relationships prospect activity opportunities and executive benefit programs to support business development and client service initiatives
General
Support the variousfacetsof the Operations Team and projects
Ensure successful completion of projects and initiatives within specifiedtimeframes
Proofreading and editing
Considering and sharing ideas on efficiencies
Performadditionalresponsibilitiesas requested orassigned
Self-manage time prioritizeprojectsand workefficiently
QualificationsSkillsand Requirements:
Demonstrate a strong willingness to learn the Executive Benefits and nonqualified plan market.
Pursue relevant industry education and credentials (e.g. NQPC designation) to deepen subject matterexpertise.
Proficient with Microsoft Office applications including Excel PowerPoint OneNote OneDriveWordand Outlook
Strong ability to learn new systems and tools
Must be self-motivated and disciplined
Strong research and problem-solving skills
Excellent communication and attentive listening skills; able to interact effectively with people of variousresponsibilityand authority (employees key contacts executives etc.).
Highly organized and strong prioritization and project management skills
Utmost attention to detail and the translation of it as needed
Positive upbeat attitude
Ability to thrive in a fast-paced environment while meeting or exceeding deadlines
Comfortable working with others in virtual and in-person environments
Ambition to learn grow and excel within a growing organization
Maintainsa high levelof confidentiality
In all thingsseeksto behave in a professionalconsistentand reliable manner.
Education Training and Experience:
An earnedBachelordegree (orits equivalent).
One or more years of experience in Operations Management and/or Project Management.
One or more years of experience in employee health & welfare or retirement benefits industry preferred.
Exceptional MS Office experience. Expert levelproficiencyin Excel and PowerPoint is preferred.
The typical base pay range for this role nationwide is $50000 to $75000 per year.
Your base pay is dependent upon your skills education qualifications professional experience and addition to base pay some roles are eligible for variable compensation commission and/or annual bonus based on your individual performance and/or the companys performance. We also offer eligible employees health wellbeing retirement and other financial benefits paid time off overtime pay for non-exempt employees and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.
To learn more visit: is an equal opportunity employer. Not only as a matter of standard but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity insists on equity and inclusion and connects us. Ensuring our people feel seen valued respected and supported is fundamental to our core values and business goals.
OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status uniformed servicemember status race color religion sex sexual orientation gender identity age (40 and over) pregnancy (including childbirth lactation and related medical conditions) national origin or ancestry citizenship or immigration status physical or mental disability genetic information (including testing and characteristics) or any other category protected by federal state or local law (collectively protected characteristics). A copy of the Federal EEO poster is linked here.
Pursuant to local Fair Chance Ordinances we will consider qualified applications with arrest or conviction records for employment. For applicable candidates the following ordinances are linked here to inform you of your rights as an applicant:
City and County of San Francisco
Employment decisions shall comply with all other applicable federal state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry or ban the box laws in California Connecticut Colorado Hawaii Illinois Maine Maryland Massachusetts Minnesota New Jersey New Mexico Oregon Rhode Island Vermont and Washington.
In short we believe in hiring the most qualified applicant for the position regardless of background.
This posting will remain live while OneDigital is actively accepting applications. Once candidates have been selected the posting will be removed.
OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence AI technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions ensuring a streamlined and effective hiring experience. However AI does not replace the humans in our process. If you have concerns about our use of AI you may opt out where laws allow.
If you have questions about our hiring policies and practices we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.
Thank you for your interest in joining the OneDigital team!
Required Experience:
IC
About Company
Access insurance, financial services, employee benefits, and PEO solutions on one platform through local advisors.