Operations Support
Orlando, FL - USA
Job Summary
As a company we promote a culture of honesty and integrity and value the trust it allows us to build with customers and employees focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family this is the place for you!
We are an integrated logistics company responsible for moving 20% of global trade annually. With a dedicated team of over 110000 employees across 130 countries we go all the way to connect and simplify global trade and help our customers grow and thrive.
Maersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload) LTL (Less Than Truckload) brokerage cross-border trucking groupage and sortation hubs connecting Maersk or Customer warehouses or depots or cross-dock/consolidation/deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network will service multi-channels like B2B B2C B2B2C e-commerce direct to store dropship returns and more leveraging asset-based asset-light and non-asset models.
JOBSUMMARY:
TheOperationsSupportisresponsibleforassistingthemanagerwith
planningandmonitoringthe overall operations of delivery and return orders. Work closely with warehouse staff and provide direction for pulling returns from warehouse locations.
EssentialFunctions:
Coordinateand processall returnshipmentsonadailybasis
Scheduling pickups and drop offs
Customer service
ReviewandworkdailyreturnreportandPODondockreport
Organizereturnareaassuchthateveryshipmentcanbeidentified
Prioritizeshipmentsforloadinginordertomaximizetrailercapacity
CoordinatetrailerdropsandrecoverieswithPilotHubOperations
Liaisewithrelevantcorporatepersonnelatalllevels
Helpwithcustomerserviceissuesastheyarise
Otherdutiesasrequested
SKILLS/COMPETENCIES:
DetailOriented
Excellentcomputerandcommunicationskills
Abletomultitaskinahigh-pacedenvironment
Strongverbalandtechnicalwrittencommunication
Highlyorganizedanddetail-oriented
Comfortablemultitaskingandprioritizingtaskswithoutguidance
Excellenttimemanagement
Abilitytoworkunderpressure
TechnologyAdaptability
InterpersonalSkills
Friendlyandapproachablepersonality
EXPERIENCE
1 yearstransportationrouting/dispatching in logistics
1 years of customer service experience
PHYSICALREQUIREMENTS:
This is a clerical administrative position in a professional office setting. The employee a PC isrequired.
WORKENVIRONMENT&ADDITIONALREQUIREMENTS:
Theaboveinformationonthisdescriptionhasbeendesignedtoindicatethegeneralnatureandlevelof work performed byemployees withinthis is not designed tocontainorbe interpreted as a comprehensive inventory of all dutiesresponsibilitiesand qualificationsrequired ofemployees assigned to this job. Individuals may perform other duties asassignedincluding work in otherareasto cover absences or relief to equalize peak work periods or otherwise balance the workload.
Company Benefits:
Medical
Dental
Vision
401k Company Match
Employee Assistance Program
Paid Time Off
Flexible Work Schedules (when possible)
And more!
PayRange:
$22-$24per hour
Schedule
Monday through Friday 8:00 am to 6:00 pm
*The above stated pay range is theanticipatedstarting salary range for the Company may adjust this range in light of prevailing market conditions and other factors such as Company will work directly with the selected candidate(s) on the final starting salaryin accordance withall applicable laws.
Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website apply for a position or to perform a job please contact us by emailing .
About Company
Maersk Line is a Danish international container shipping company and the largest operating subsidiary of the Maersk Group, a Danish business conglomerate. It is the world's largest container shipping company by both fleet size and cargo capacity, serving 374 offices in 116 countries